Kick-start your career while processing payments for our Healthcare Providers. Permanent, full-time roles available!
Mō ACC | Working at ACC:
ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident
Our vision is Tōnui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value. Our purpose is to improve lives every day through a focus on prevention, care, and recovery for all people in Aotearoa New Zealand who are affected by injury.
Our strategy, Huakina Te Rā is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Māori and achieving equitable wellbeing outcomes for Māori. The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.
You can find more about ACC and the work we do here.
ACC is a unique organisation - there's nothing quite like it in the rest of the world! Our purpose at ACC is to improve lives every day. It’s to put our customers first, showing them manaakitanga and supporting their wellbeing. It’s to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we’ll be there.
Mō te tūranga mahi | About the role:
As a Payments Officer you will be responsible for accurate, timely and efficient processing of claim and treatment related payment transactions. These positions are based at our Auckland, Wellington and Dunedin offices.
A large part of this role is data entry, so you will need to be a bit of a whizz on the keyboard with an eagle eye for detail to ensure we get things right for our customers.
Some of the day-to-day activities in this role include:
- Authorising and processing payments for our providers in a timely manner
- Resolution of enquires (either over the phone or email)
- Entering and updating invoices into our system
- To learn a bit more about the responsibilities of the role, click here!
- This is a full-time role (40 hours a week), working Monday to Friday between the hours of 8am and 6pm.
Ngā Kawatau | What to expect:
We can offer you a starting salary of $55,894 + a 9% superannuation contribution, annual performance reviews linked to pay increases, and discounts on Southern Cross health insurance, gym membership, retail discounts and staff banking packages. We can also offer you:
- Career development
- Regular career and development conversations with your leader
- On-the-job skill development and coaching
- Opportunities to grow into other internal roles
- Work-life balance
- Only work Monday to Friday - no late nights, no weekends, no overtime
- Work from home up to 3 days per week after working with us for 6 months (we provide you with a laptop, headset, monitor, cables, mouse, and a keyboard to support this)
This role is a great opportunity to build new skills and kick-start your career. You will be joining a supportive and inclusive team who are committed to creating the best experience for our customers, and each other.
We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. To encourage this, we also have internal employee networks to support our colleagues from diverse backgrounds.
Ngā Pūkenga Motuhake | Important Skills :
- Great communication and teamwork skills
- Fantastic attention to detail – with the ability to work with accuracy at pace
- Good understanding of technology
- Working in a high-volume administrative role would be ideal, but not essential
Rā Kati | Applications Close:
This role has a set start date of 1 September 2025.
Applications will close at 11:55pm on Sunday the 6th of July 2025 and will only be accepted when formally submitted through our ACC careers website. If you have any questions about the role, please email HRHelp@acc.co.nz