Ratonga Matihiko | Digital Services
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand
- Full-time 37.5 hours per week (1.0 FTE)
- Continuing (permanent) position
- Generous annual leave provisions and professional development opportunities
Āu Mahi | What You Will Do
This is a crucial role in Digital's mission to enable awesome digital experiences for our students and staff. The Principal Engineer is the practice and thought leader for our Audio Visual services and team, with responsibility for managing and leading the practice. You will be responsible for the definition, procurement and implementation of innovative, efficient and effective end user experiences, including business unit, faculty and other institutional AV configurations.
You will also be responsible for the oversite and management of all contracted support and project resources delivered by our valued business partners.
You will identify customer requirements and issues through developing and maintaining excellent relationships with end-users and stakeholders. Using client insight, research, external stakeholder input, and current technologies you will develop the design and implementation of initiatives and establish a formal Audio Visual long term plan.
You will ensure we deliver customers a seamless and efficient digital experience that enhances productivity and enables them to achieve their goals. Also, you will be overseeing a range of functions to facilitate the delivery of superior measurable services to the end-users including design, implementation, asset management and procurement services. You will also have an oversight of the creation and management of the significant budgets required to deliver these services. A key responsibility is to ensure that support processes offer consistent delivery of a high level of client service in an effective and cost-efficient manner.
Mōu | Who You Are
You will leverage your advanced professional practice in the area, supported by modern tools such as cloud, automation, and AI. As a Digital leader, you will be able to demonstrate experience in fostering and championing a customer-centric, service-obsessed mindset while enabling agile and lean ways of working within and amongst a team.
You will also be able to demonstrate:
- Experience defining, planning, procuring and delivering AV solutions in a complex Tertiary environment.
- Management of the related service delivery function in a Tertiary Environment.
- Expertise in partner and people management and leadership in a complex service
- Strong organizational skills in a formally constituted and delivered delivery
- Experience fostering and leading cultural change within
- Experience with leading and measuring performance management of team
- Excellent communication, group presentation and interpersonal skills, as well as the ability to write and deliver succinct business proposals and plans.
- Financial literacy to forecast and manage team and departmental budgets and
- Effective motivational, negotiation and dispute resolution
- An ongoing commitment to own professional development, including keeping up to date with relevant industry developments and appropriate training.
- Active commitment to upholding the values, tikanga (protocols and processes), kawa (rules) of cultural practice and traditions as guided by mana whenua, Ngāi Tūāhuriri, and valuing te reo Māori.
Mahi Ngātahi | Who You Will Work With
Building world-class digital capability is crucial to the University of Canterbury's ongoing success. Digital Services is a large team, striving to provide a modern dynamic foundation from which the University (UC) can explore new business models and ways of working. Digital will transform how we work, behave, and the expectations of the communities we service
Ngā Painga o UC | Why UC
Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.
We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.
We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc . For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/
The closing date for this position is: 9/09/2025 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.
Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume.
Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz
You must have Aotearoa New Zealand or Australian citizenship/permanent residency or hold a valid NZ work visa to be considered for this role.
Note: we will not consider unsolicited applications or contact from recruitment agencies for this vacancy.
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