Quality Improvement Lead, Mental Health and Addictions 1.0 FTE

Health New Zealand - Te Whatu Ora
Gisborne, Gisborne
Full time
1 day ago

Tairāwhiti / Gisborne

Embrace true work/life balance by the beach

Supportive team | Community-focused care | Beautiful coastal lifestyle

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Position Description | Quality Improvement Lead
Are you committed to improving the lives of some of Aotearoa's most vulnerable tamaraki, rangatahi and whānau?

Are you passionate about building the capability of teams?

Are you able to influence and facilitate change to embed the new direction for the delivery of mental health and addictions services in Tairāwhiti?

The position is

Full-time, based within Te Ara Maioha, Te Whatu Ora Tairāwhiti (Gisborne Hospital)

Ideal for an applicant with knowledge of mental health and addictions services

Provides opportunities for new learning in a dynamic and changing environment


What you'll do:

Lead quality improvement activities to support the delivery of evidence based best practice in whānau centred care

Initiate, lead and implement service development plans and projects in quality and clinical improvement

Work in partnership with Te Ara Maioha Leadership, Clinical Leadership and Quality teams, clinicians and kaimahi to embed our Tairāwhiti way of working.

Develop, access and maintain systems that measure, monitor and address tangata whaiora satisfaction and feedback including Complaints, Critical Incident Management systems and Feedback Informed Treatment

Take a lead role in ensuring Health and Disability Standards are met and upheld, through Policy frameworks

Audit, Accreditation and Compliance provisions

Work to eliminate health outcomes inequity particularly for Māori, tangata whaiora and their whānau

About you

We are looking for someone with the following traits:
High level of agility and a flexible mind-set
Excellent facilitative and relationship management skills
Well developed influencing skills across strategic and operational audiences
A proven commitment to Quality Improvement and Assurance
Excellent written and oral communication skills
Practices in a manner that is consistent with Te Tiriti of Waitangi, and addresses inequity especially for Māori
Knowledge of Te Reo advantageous

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

All applications must be submitted through our online careers portal. If you have any questions about the role, please contact Matt.pennell@tdh.org.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job details

Job Reference:
HAU01779

Location:
North Island - Gisborne - Gisborne


Job type:
Permanent Full time

Expertise:
Non-clinical - Quality and Risk - Quality and Risk


Closes:
11-Sep-2025
Apply
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