- Based in Wellington CBD!
- This role is part-time, 32 hours per week, with flexibility to negotiate your workdays and hours with your manager.
- Salary of $100,000 to $110,000 depending on skills and experience
Mō te tūnga | About the role
As our Service Development Lead, you'll shape and improve how IHC delivers services across Aotearoa, driving change that enhances life for people with intellectual disabilities. You'll work with teams and business units to review, challenge, and refine processes and systems, delivering measurable, lasting results.
You'll lead projects aligned with IHC's strategy, design and embed new initiatives, and guide teams through change management. From analysing data and creating actionable reports to coaching staff in best practice, you will draw on expertise in supporting people with intellectual disability and blend strategic thinking with hands-on leadership to make a real impact in their lives.
Ngā pūmanawatanga ōu | What you will bring
- Proven project management experience, including implementing new systems or processes.
- Strong understanding of continuous improvement methodologies and change management.
- Experience in health or disability service delivery, ideally with experience working directly with people with intellectual disability.
- Excellent interpersonal, coaching, and mentoring skills to support teams through change.
- Strong analytical skills with the ability to turn data into actionable insights.
- Confidence with digital tools, including Microsoft Office.
- An understanding of the principles Enabling Good Lives and confidence in supporting others to apply those principles in practice.
Nōu te rourou | What's in it for you?
At IHC, you'll be part of an organisation with a proud history of advocating for, supporting, and empowering people with intellectual disabilities. In this role you will:
- Drive projects that have a direct and meaningful impact on people's lives.
- Collaborate with passionate, dedicated colleagues who share your commitment to quality.
- Work in a supportive environment where your ideas and expertise are valued.
- Enjoy ongoing professional development and learning opportunities.
- Be part of a values-driven organisation with a clear purpose.
Mō mātou | About us
The IHC Group is made up of our charitable programmes and three wholly owned subsidiaries, committed to supporting people with intellectual disabilities to lead satisfying lives in the community and to providing housing and tenancy services to people in need.
Me pēhea te tuku tono | How to Apply
Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email recruitment@ihc.org.nz.
The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.
Applicants can direct enquiries about position to:
Hannah Mumm (Senior Recruitment Advisor)
hannah.mumm@ihc.org.nz