Sales & Marketing Executive

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued.

This role is primarily focused on Marketing (4 days a week) with one day dedicated to Sales coordination and support. It is ideal for a motivated and versatile professional who thrives in a varied role and enjoys both creative and administrative responsibilities. Based full-time at Sofitel, the Sales & Marketing Coordinator will be the face of the Sales and Marketing team to internal stakeholders, working closely with other hotel departments. The successful candidate will bring flexibility, agility, and strong communication skills to support marketing initiatives, coordinate sales activities, and ensure smooth collaboration across the hotel.

Key Marketing Responsibilities:

Marketing & Digital Presence

Create engaging content for social media channels (Instagram, Facebook) to drive engagement and follower growth in line with Sofitel brand guidelines. Design and produce high-quality, luxury marketing collateral using platforms such as Canva and InDesign

• Liaise with local printers and ensure files are print-ready, coordinating production and delivery of marketing materials.
• Manage and update multiple social media accounts, responding to community messages daily to ensure guest satisfaction and protect the hotel’s reputation.
• Support marketing campaigns, EDMs, paid ads (Google Ads, Meta Ads), promotions, and other digital initiatives.
• Manage the hotel’s official website, ensuring content is up-to-date, SEO-optimised, and aligned with brand standards.
• Monitor competitor activity, market trends, and emerging digital tools to inform and enhance marketing strategies.

Brand Compliance & Visibility

• Ensure the hotel consistently embodies and complies with brand guidelines across all touchpoints by conducting regular brand audits and updating third-party websites and hotel listings with accurate content.
• Assist in planning and executing events, activations, and partnerships to drive brand visibility.

Sales Coordination & Internal Collaboration

• Act as the face of the Sales & Marketing team to internal stakeholders, building strong relationships with other hotel departments.
• Coordinate and support sales activities, including preparing BEOs, run sheets, proposals, reports, rand client communications (1 day per week).
• Handle administrative tasks such as scheduling, documentation, and reporting to support the Sales & Marketing team.

Key Skills & Competencies:

• Proven experience in marketing, preferably within the hospitality or luxury industry.
• Basic photography and videography skills (mobile phone-based; professional camera experience is a bonus).
• Proficiency in digital marketing tools, including Meta Business Suite (essential), Canva, Adobe Creative Suite, WordPress, and other CMS platforms.
• Experience and passion for creating social media content in all formats, with a focus on short-form video.
• Strong understanding of SEO, SEM, and social media advertising best practices.
• Excellent written and verbal communication skills, with a keen eye for detail and creativity.
• Strong analytical skills to assess digital campaign performance and optimize strategies.
• Passion for the hospitality industry and delivering exceptional guest experiences through digital marketing.
• Ability to deliver luxury brand experiences consistently across all marketing and guest touchpoints.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

• We offer competitive pay plus benefits including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
• Build your career with the New Zealand Hotel of the Year 2024.
• Receive unparalleled training, development and support from Accor leadership training programmes.
• Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
• Be part of a well-established hotel with a strong reputation for providing exceptional service.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor.
• Refer a friend incentive
• Supportive and friendly working environment.
• Free gym access plus ski hire during the winter.
• EAP, well-being and mental health supports available.
• Take part in social activities and community involvement initiatives through the year

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.