Do you believe in shaping a better, healthier, more sustainable future through the power of digital?
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It's finding new ways to not only better people's lives, but to better the communities and environments we live. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler, and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
And to get there, we need people with tech/digital/analytics expertise and passion to help develop positive sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
Sound like you? Then read on.
The opportunity:
The Senior Delivery Lead is responsible for managing strategic initiatives within our business across a variety of business units and technology platforms through application of standard project management and agile delivery principles, with due regard to AIA NZ’s policies, risk appetite and legal and regulatory obligations.
As a leader, the Senior Delivery Lead will promote a culture that enables self and team to do the right thing in the right way, with a focus on continuous improvement, collaboration and risk appetite.
Key responsibilities include:
The Senior Delivery Lead will be responsible for supporting senior management to successfully deliver projects with a focus on delivery of quality and value over constraints.
This role will be expected to manage resources from across the business and use both waterfall and agile methodologies.
Project Delivery
Project Management of key strategic initiatives, including regulatory, digital, process and system enhancements in line with the requirements of the Project Management Playbook, and applicable policies.
Support Business Owners and Sponsors to achieve project outcomes through principles of good governance, and accurate and transparent reporting.
Experience leading a project team through a complex piece of work.
Ability to build relationships and rapport with a wide range of people.
Attentive, diligent, process orientated, and methodical, as well as being decisive yet diplomatic.
Lead and manage multiple initiatives with competing priorities.
Work closely with peers and technology teams to identify and manager interdependencies appropriately.
Adhere to a defined project management and delivery framework and make use of in-house project management and delivery platform to ensure accurate reporting on: Finances, Scope, Schedule, People, Risk and Issue management, and are maintained on a regular basis.
Lead the successful delivery of project outcomes which enable the full intended business benefit.
Work closely with the Project Sponsor and Owner to ensure on-going strategic alignment of delivery and business objectives.
Team Culture and Capability
Contribute to the overall high performance of the Enterprise Delivery team.
Provide direction and collaborate with other project team members and technical staff involved in the solution delivery as appropriate.
Ensure all governance requirements are adhered to and documented in a traceable manner.
Lead project teams to deliver outcomes and effectively communicate risks and issues in a timely manner.
Proactively work with other project managers / delivery leads where your project has inter-dependencies with other projects and teams.
Motivate and maintain productivity of a high performing team.
Process
Adhere to and support continuous improvement of delivery processes and systems.
Contribute to the development and use of agile approaches for project delivery.
Adhere to Enterprise Delivery processes, and use of templates and project management and delivery tools.
Ensure a disciplined approach to project financial management including estimating, tracking and forecasting.
Planning
Lead and advise on all planning activities related to the project outcome.
Facilitate workshops to assist in the planning process.
Maintain knowledge and expertise in all relevant project methodologies (agile and waterfall) to deliver on-going excellence in project management and delivery.
Contribute to the development and improvement of the delivery practice.
Risk
Actively role model the right risk behaviours by speaking up if something isn't right, reporting all matters issues and incidents, upholding obligations when it comes to risk and compliance and completing mandatory learning on time.
Foster a safe and open environment to ensure delivery teams feel comfortable raising any concerns and are heard.
Ensure that operational and compliance risks and controls are appropriately identified, documented, and managed in line with AIA’s risk appetite.
Provide regular reporting on enterprise-wide delivery risks and issues with action plans.
Ideally, you’ll bring:
At least 8+ years of project management experience with sound practical knowledge of project management principles and practices.
Ability to manage resources, dependencies, scope, and risks within both waterfall and agile frameworks.
Solid understanding of waterfall and agile project principles.
Experience in the financial/Insurance services sectors strongly preferred.
A good understanding of project management work in today’s dynamic business environment covering project dimensions (People, Process and Technology).
Has relevant experience leading agile teams.
Ability to lead the development of robust business cases including the articulation of benefits.
Demonstrated ability to lead a large team.
Process Improvement / Six Sigma / Lean experience.
Organisational Change Management experience.
Has undertaken formal project management training e.g. a recognised project management qualification or certification.
Why choose AIA?
At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:
Opportunities to grow within the business through internal mobility
Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge
Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. AIA Vitality partners include Airpoints™, Woolworths, MoleMap, endota, Les Mills, Samsung, Garmin and many more!
A supportive and inclusive workplace
Flexible working arrangements.
If you believe in developing a better tomorrow, apply now!
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. AIA NZ values diversity in the workforce. We encourage candidates from diverse backgrounds, including those with a disability, additional mental health needs, chronic health conditions and/or are neurodiverse to apply for our roles. If there's anything we may need to consider to support you with our recruitment process, please email nz.talentacquisition@aia.com.
We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.
Recruitment Agencies: Our Talent team does not require any recruitment agency support.
Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.