Join a fast-paced retail environment where your leadership makes a difference!
We’re on the lookout for a proactive and reliable Storeperson to help lead our team and deliver a top-notch shopping experience for every customer. If you enjoy working hands-on, supporting staff, and being part of a motivated team, this is the role for you.
Key Responsibilities:
- Supervise and coordinate retail staff to ensure daily duties are carried out effectively and customers are served promptly
- Support the team with handling customer issues, product questions, or complaints in a professional manner
- Allocate responsibilities across team members and prepare rosters to cover store operating hours
- Assist in the hiring process by participating in interviews and helping to train new staff on store procedures and expectations
- Provide on-the-job support to staff when dealing with complex sales or challenging service situations
- Review returned items or complaints and decide on action according to store policy
- Keep an eye on stock levels, assist with inventory checks, and report to the manager when restocking is needed
- Make sure all products are properly labelled, priced, and neatly displayed on the shop floor
- Help maintain a safe working environment by ensuring all staff follow store safety and security protocols
Skills and Experience:
- Qualification at certificate or above level is required to efficiently carry out the role responsibilities.
OR
Minimum 1 year of experience in a similar retail or customer-facing environment in the absence of any qualification. - Strong communication and leadership skills
- A customer-first approach with the ability to resolve issues calmly and fairly
- Reliable, organised, and confident in giving direction
- Able to work flexible hours during the morning, afternoon, evenings and late evening shifts, including weekends and public holidays
Why Join Us?
- Friendly and supportive team environment
- Opportunities to grow within the business
- Competitive hourly pay
- Staff discounts and incentives