Administration Coordinator

• Are you looking for a busy varied fixed-term role for six months?
• Seeking an administrator to support Immigration Border Operations
• Full-time and Part-time options available
• Salary ranges from $55,624 - $65,829 + Kiwisaver
• Based at Auckland International Airport

We are seeking an Administration Coordinator to provide quality administrative and operational support services to the Immigration Border Operations team. We are looking for somebody with excellent oral and written communication and well-developed computer skills. The ideal candidate will have high levels of integrity in all transactions and interpersonal contacts, clerical, and general administrative support services. You will have a passion for excellence and a commitment to high quality customer service.

You will become a valuable member of a talented, hard-working, agile team who are dedicated to ensuring that the business is running smoothly. You will be working alongside Border Officers and the management team at the airport.

In return we offer:

• A dynamic, fast-paced environment where every day is different.
• You will be well supported by your manager and team to ensure you are able to achieve your tasks.
• MBIE supports a wide range of flexible working arrangements. Talk to us about what might work for both you and us.

Skills and Experience Required

To be successful in this role you will have:

• A minimum of 2 to 3 years' experience in an administration/support role.
• A passion for learning and a positive and pro-active approach to work.
• Outstanding experience in a customer service environment.
• Excellent organisation skills and able to learn on the fly.
• Flexibility with working on multiple tasks and able to adapt to change.
• Superb ability in all forms of communication.
• The ability to learn and understand computer and technical information quickly.
• Strong positive relationship skills to build and maintain with our stakeholders and the wider Immigration Border Operations Support Team.
• A strong moral compass and be known to `act with integrity' in all you undertake.
• The ability to work effectively without direct supervision.
• Loyalty to the organisation, our teams and a commitment to organisational objectives.

For your application to be considered, you must be either a New Zealand citizen or hold a New Zealand permanent residency class visa. You must also be able to obtain and maintain the necessary aviation security clearance (more information can be found here).

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi - Better Together
• Maia - Bold and brave
• Pae Kahurangi - Build our Future
• Pono Me Te Tika - Own It

Our aspirations are echoed in our Maori identity - Hikina Whakatutuki - which broadly means `lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Maori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mohio ana a Hikina Whakatutuki i puea ake te kotuinga I waenganui i a ngai Maori me te Karauna i Te Tiriti o Waitangi, a, kei te whai ia ki te whakau ake i Te Tiriti o Waitangi. Ma te whai kiko o nga kotuinga ahungaroa o ngai wi, o ngai Maori, me etahi atu ropu Maori ki te Karauna, katutuki tenei. He ahuatanga nui tenei e ahei ai nga mahi whanaketanga a-ohanga, a-papori hoki ki a ngai Maori me Aotearoa whanui. E whai tonu ana matou ki te kotui atu ki nga iwi mo te rapu huarahi hou ki te whakaara i nga kaupapakua roa nei e tami ana i a ngai Maori me Aotearoa whanui, a, e whai ana hoki ki te tautohu i nga aheinga kokiritanga ma nga iwi, me te tautoko i nga iwi kia whai mana ake ai enei aheinga.

Please note that MBIE is currently undergoing a set of significant changes which have resulted in a number of our kaimahi being considered affected. As per our usual policy, any staff affected by change are considered first for vacancies if appropriate. This may result in delays to recruitment for non-affected staff, or in recruitment being stopped prior to shortlisting or interview stage.

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role.

Email Nik Sharma at [email protected] quoting ref MBIE/18009 if you have any further questions.

Applications close on Friday, 22 August 2025