- Live and work in Whakatāne – a close-knit town with a stunning coast and heart.
- Casual position, hours are as and when required
- Ideal for work-life balance and picking up shifts when it suits you
About the Role
As an Administration Support team member in the Emergency Department, you will play a key role in delivering high-quality, accurate administrative and customer service support to patients, whānau, health professionals, and visitors. This casual role requires flexibility, as the service operates 24/7, including nights, weekends, and public holidays.
Your responsibilities will include ensuring the smooth operation of front-line administration processes, maintaining attention to detail under pressure, and contributing to the department's goal of delivering excellent acute care services.
About the Team/Service/ Location
The Emergency Department Administration team is an integral part of Whakatāne Hospital's fast-paced ED environment. Working alongside clinical staff, the team helps the service achieve best practice acute care standards, quality care, and strong performance outcomes. Based in the Bay of Plenty's Eastern Bay, Whakatāne offers a balance of meaningful work in a supportive hospital environment, with the lifestyle benefits of a warm, welcoming community.
Click here to learn more about the Bay of Plenty
About you
The ideal candidate will be an adaptable and energetic administrator with strong organisational skills and a calm approach in busy environments. A proven ability to provide high quality customer service, excellent communication skills, and the flexibility to work across a 24/7 roster are essential.
What you will bring:
- Previous administrative experience in a busy setting, preferably healthcare.
- Excellent interpersonal and communication skills.
- Strong organisational skills with attention to detail and accuracy.
- Ability to work well under pressure and manage competing priorities.
- A proactive, adaptable approach and commitment to high quality service.
- Availability to work rostered shifts, including weekends, nights, and public holidays.
Working for Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.
How to Apply
To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11:59pm on 31 August 2025. If you have any questions about the role, please contact [email protected]
Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.
