Here at ASB the customer is at the heart of everything we do. Personal Banking is currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers. We are now looking for an Advice Centre Assistant Manager to join the ASB family at our Kaikohe and Kerikeri branches on a permanent basis.
Te tūranga | The role:
Reporting to the Advice Centre Manager your job will be to help co-ordinate the delivery of ASB's products and services to branch based customers, through the proactive leadership, management and development of our frontline team, ensuring unbeatable customer outcomes. You will be actively involved in assisting the Advice Centre Manager to enhance the capability and operation of the branch.
This is a full-time role, working 40 hours per week, Monday - Friday between our Kerikeri and Kaikohe branches
You will be responsible to lead and manage the Customer Specialist team. We are looking for a capable and hands-on Assistant Advice Centre Manager who can work independently and be responsible for all aspects of the day-to-day operation of the 2 branches.
Ō pūkenga | About you:
You will need to be passionate and have the ability to drive and motivate others to provide unbeatable experiences and outcomes for our customers. In this fast-paced environment, you will have the ability to lead, coach and develop your frontline team.
Your leadership qualities and the ability to operate in a highly regulated environment will enable you to give clear direction, guidance, and support as required. We are looking for applicants who can build credibility with their team, are pro-active, and are confident in their ability to foster successful team environments.
What's in it for you:
This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations.
Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders. ASB offer a fun and supportive team with awesome benefits.
You will also have access to:
- A competitive market salary
- Strong professional development opportunities
- Joining a dynamic and diverse team
Me pēhea te tono | How to apply?
For additional information please see the attached Position Description, and to register your interest in this position please apply online.
