Why this role matters
This is a critical leadership role at the heart of our digital transformation journey. You'll ensure the successful delivery and ongoing optimisation of our key business systems - including SAP, BI, and broader application services - while upholding standards in performance, security, and compliance. Your impact will directly enable Douglas to thrive in a fast-moving digital world.
What you'll do
- Lead, coach, connect and celebrate with a team of eight across SAP, Business Analysts and Business Intelligence functions.
- Collaborate internally and externally on strategic planning and alignment to ensure our Digital Roadmap is defined, agreed and supports the business strategy. You will be key in the delivery of our Digital Roadmap and taking our business to the next level by looking at efficiencies and technical advancements while maintaining regulatory compliance.
- Play a critical role in stakeholder management, vendor relations, system support, incident management, and regulatory compliance to maintain operational efficiency, data integrity, and security while managing budgets within approved limits.
What you'll bring
- A LEADER - you have experience leading a team, getting the best out of people and building a high performing culture.
- A strong INFLUENCER AND ENABLER - across the business and externally, you know how to bring people on the journey. You know how to enable the people to achieve business goals.
- COMMUNICATOR - you will have excellent written and verbal communication skills and strong attention to detail.
- A PROBLEM SOLVER - who can resolve issues and find resolutions.
- QUALIFIED PROFESSIONAL - You will hold a Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. ITIL certification preferred
- Strong DIGITAL experience - you have worked in general IT for a while, including application selection, configuration, deployment and vendor management. You have experience with ITIL and/or GAMP. Experience with SAP or another ERP system would be great.
Why join us?
- Award-winning culture - Join a team that's genuinely a great place to work (and we've got the awards to prove it).
- Career growth - We're big on developing our people and promoting from within.
- Extra leave - After six years with us, you'll get five weeks of annual leave.
- Parental perks - Get 16 weeks of top-up payments during your parental leave.
- Security matters - We've got you covered with life and income protection insurance.
- Feel good with THRIVE - Our wellbeing program helps you be your best, inside and out.
- Exclusive discounts - Enjoy special deals on big-name brands like Clinicians, BraveFace, Avene, Ego, and more.
About Us
At Douglas, we're more than just a company—we're a community of people driven to make a difference. We're proud to be one of New Zealand's biggest pharmaceutical success stories, and we're growing globally. Privately owned and future-focused, our team of 700 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world.
Come join us on this mission to improve lives!
Next Steps
If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it. Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role. Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.
