Job Title:BAR MANAGER
Location: Auckland, New Zealand
Employment Type: Full-Time, Permanent
Minimum Guaranteed Hours: 30 hours per week
Pay Rate: $ 29.00–$35.00 per hour
Company Overview:
Black Cottage Café is a locally owned and operated business engaged in the restaurant and hospitality sector in Coatesville. We are committed to delivering high-quality food, excellent service, and a welcoming dining environment to our guests. As we continue to grow, we are looking for a motivated and experienced Bar Manager to help lead our team and support day-to-day BAR operations.
Key Objective:
Coordinate and manage the day-to-day bar service functions while maximizing profitability and meeting the customer's needs.
Key Responsibilities:
- Oversee the smooth daily operations of the bar.
- Lead, train, and support the bar team to deliver outstanding service and maintain high standards.
- Deliver an exceptional guest experience that meets or exceeds customer expectations.
- Implement and promote Food & Beverage promotions and analyze their performance.
- Ensure cleaning, hygiene, and maintenance of all F&B areas and equipment.
- Monitor and control costs to contribute to F&B revenue targets.
- Maintain beverage quality and service standards at all times.
- Assist in the preparation of monthly forecasts and reports on key performance indicators.
- Coordinate with relevant departments, including Sales & Marketing, to support events and promotions.
- Address operational issues, customer complaints, and staff concerns with a proactive problem-solving approach.
- Ensure safety, security, and compliance with all emergency and health & safety procedures.
- Recruit, develop, and retain high-performing staff through training and career development opportunities.
- Conduct regular staff briefings and promote open communication across departments.
- Monitor staffing strategies to balance cost-effectiveness and service quality.
Qualifications and Experience Required:
- Minimum of 2 years of industry work experience in similar environment or a level 5 qualification.
- Have experience managing or supervising people.
- Current LCQ Certificate.
- The ability to lead and develop a team and top notch customer service skills
- Great knowledge of spirits, wines, and cocktails
- Have a friendly and professional attitude.
- Have confident interpersonal skills and genuinely enjoy building relationships with customers and the people around them
Employee Benefits:
- Stable, full-time permanent employment.
- Balanced, flexible roster that supports work-life balance.
- Opportunities for ongoing professional development and training.
- Supportive and inclusive workplace culture.
Job Type: Full-time
Pay: $29.00 – $35.00 per hour
Expected hours: No less than 30 per week
Work Location: In person
Expected Start Date: 30/09/2025
