- Christchurch - Christchurch and Burwood Health Campuses - Planned Care Team
- Full time fixed term until Dec 2025 position working 40 hours per week Monday to Friday
About the role
We are urgently seeking three full time fixed term administrators, to work within the planned care team for six months to assist medical and surgical health specialties across our Campus - s with administrative tasks associated with validating our planned care Outpatient Waiting Lists.
As part of the Administration Pay Equity Claim settlement this role has been mapped to National Role Profile/Band 4A
For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)
What You - ll Be Doing
- Providing exceptional customer service to patients and whānau,
- Working in partnership with the health specialty that you have been assigned to, and contacting patients that we currently have on our waiting lists
- Completing reporting expectations on the data validation process
- Updating patient information using patient management systems (SI PICS)
- Maintaining confidentiality, professionalism, and responsiveness in all communications
About You
You - ll thrive in a busy and evolving environment where accuracy, empathy, and excellent communication are key. You are confident in using clinical systems and have a solid foundation in administrative work.
Essential Skills & Experience
- Excellent customer service and interpersonal skills
- Technically savvy, with the ability to quickly learn and use new systems
- Strong time management, organisational, and problem-solving abilities
- High attention to detail with a commitment to accuracy
- Ability to work independently and meet deadlines
- Proficient in Microsoft Office (Word, Outlook, Excel)
- Excellent written and verbal communication skills
- A team player who contributes positively to workplace culture
Desired
- Previous administrative experience in a healthcare setting
- Understanding of medical terminology and clinical booking processes
- Experience with SI PICS or similar patient management systems
- Awareness of cultural diversity and the ability to engage effectively with people from a range of backgrounds
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click - apply now. - All applications must be submitted through our online career - s portal. If you have any questions about the role, please contact Kerri McCarthy at [email protected]
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.