Why join Wellington Free Ambulance
Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.
We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high-quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.
Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!
Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.
Description:
About the role
As Clinical Services Team Leader at Wellington Free Ambulance (WFA), you will play a vital role in ensuring we continue to deliver world-class, patient-centred care. This role turns clinical governance into practice, bridging the gap between Clinical Services and frontline delivery.
A key focus will be developing and leading our clinical coaches programme, designed to champion clinical excellence and embed best practice across the service. You will lead and support a team of clinical coaches, fostering a culture of continuous learning, reflective practice, and operational alignment.
This position also provides a critical feedback mechanism between patient-facing staff and Clinical Services, working closely with operational teams, Clinical Governance, and medical directors to ensure clinical excellence remains at the heart of everything we do.
Skills and Experiences:
What you will bring:
An ATP at specialist level (Critical Care Paramedic or Extended Care Paramedic) held for at least two years
Demonstrated competence and experience in frontline ambulance or prehospital emergency care
Strong teamwork skills and the ability to contribute positively to team culture
The ability to champion and model clinical excellence in a way that motivates and inspires others
Excellent communication skills and an approachable style
Ideally, you will also have:
Previous leadership experience in operational, educational, or clinical roles
Experience supporting change within clinical or operational teams
An understanding of clinical governance frameworks, healthcare regulations, and safety standards, with the ability to ensure compliance at all levels
Familiarity with Wellington Free Ambulance practices and operations
A proactive, self-motivated approach with strong organizational and time management skills
To view the Job Description, click here
Applications close 25 September 2025.
Please contact [email protected] for more information.
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