Company Description
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is Aotearoa’s leading university with 9,000 staff supporting more than 46,000 students to achieve their ambitions. As one of New Zealand’s most enduring brands, the University leads the way in teaching excellence and research positively impacting the lives of its people, communities and society at large.
Job Description
Te Whiwhinga mahi | The opportunity
We are seeking a confident and capable Credit Controller to join our Accounts Receivable team, part of the wider Finance Shared Transaction Centre.
In this role, you will need to demonstrate customer first approach with excellent communications and customer service skills. The ability to effectively prioritise across a high-volume portfolio with excellent attention to detail and organisation are essential. Having strong problem solving and relationship building skills will also be essential, as well as a well-developed sense of initiative, and the ability to work independently.
In this varied role, you will be working as one of our four Credit Controllers to manage the credit and collection function within New Zealand legislation and the University Credit Management policy and procedures.
You will pursue ways to improve processes as well as uphold strong relationships with stakeholders and external funders. This is a great opportunity for someone who enjoys engaging with customers and builds strong relationship with the ability to resolve customer issues and takes pride in meeting targets.
This is a fulltime (37.5 hours per week), 1 - year fixed term role, with a salary range of $73,000 - $77,800, depending on experience.
POSITION DESCRIPTION
Mō tō mātou rōpū | About the team
The Shared Transaction Centre (Accounts Payable and Receivable) provides a platform that enables the University to move toward best practice for financial processing, administration efficiency and improve service delivery across the organisation. It utilises the best use of resources, systems, skills and expertise (economies of scale and skill). It supports development of a service user ethos and improves user-facing services.
He kōrero mōu |About you
You are proactive, confident and professional with experience working in a large complex organisation. You enjoy working to tight deadlines with a highly varied customer group and you are up to date with current credit management processes.
Having at least five years’ credit control and account receivable experience is essential and you need to be familiar with relative New Zealand legislation and statutory requirements. You will bring to the role your excellent customer relationship management experience and intermediate excel skills.
Nga Pūkenga Motuhake | Important Skills
- Excellent organisational and analytical skills
- Effective interpersonal skills
- Ability to build and maintain strong working relationships
- Proficient in Microsoft Excel as well as able to pick up the internal, industry specific software quickly
- Experience using an ERP system e.g. PeopleSoft
- High standard of accuracy in written and spoken English
- Strong Credit Control background, with strong problem-solving abilities
Ngā āhuatanga kei a mātou | What we offer
We offer you more than just a job. We offer you the opportunity to be part of a dynamic, world-class educational institution.
We proudly provide an environment that will enable you and rewards hard work. We provide benefits and support throughout your career to help you develop and grow.
We are committed to providing a supportive working environment through:
- Up to 6.75% company superannuation scheme
- A competitive salary with five weeks of annual leave. With the option to buy and sell additional leave.
- Flexible employment practices. Including partial working from home and adaptive working hours.
- A generous and inclusive parental leave policy.
In addition, we offer career development programmes, discounted car parking, on-site childcare options, leisure and recreation facilities, and a number of other discounted products and services.
For more information, please visit Staff Benefits.
Hear more about making Worlds of Difference in your career at the University, our partnership with Māori, our Te Ao Māori principles, our impact, our staff and life in Auckland on our careers website
Additional Information
Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of Sunday 13th July 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
