Worker Type:
Fixed Term (Fixed Term)
Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way."
We support wellbeing, flexible working and have a generous leave offering. No two days are the same.
Mō te Tūranga | About the Role
We have a fixed-term Customer Service Banker opportunity until end of January 2026. This position will be based out of BNZ Feilding Branch, working Tuesday to Friday, 8.30am to 4.30pm.
What are 5 day to day tasks the person in this role will complete?
- Engage with customers in a warm friendly manner with a big smile
- Processing customer transactional banking needs
- Updating customers personal details and identification
- Assist with general product and service enquiries and recommend the solutions, adding value to help customers achieve their financial goals
- Help educate our customers on our online platforms, tools and digital solutions
What attributes will this person have in order to be successful?
Although some some previous Banking experience would be great, it's not essential. We are keen to hear from those who enjoy being in a customer focused and can demonstrate previous customer service experience in some capacity. In turn we have created an environment where your resilience, ambition, and ability to bring great energy to a fast-paced role is supported. If you love the idea of a role where you can add value for our customers, make some great friends, whilst gaining banking skills and experience, this could be the role for you!
What is the tīma (team) culture and environment like?
One of the best things about working for BNZ is the culture. We’re highly diverse and come from a wide range of backgrounds including retail, hospitality, financial services and more. We work together as a tīma to achieve success as a branch, as well as helping each other out to achieve goals and supporting each other with learning opportunities. You’ll work with so many awesome tāngata (people), and what connects us is our passion for delivering exceptional customer service.
Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it.
Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”
Closing Date: 26 August 2025
Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.
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