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Customer Service Representative

Sime Darby Motors
New Zealand
Full time
2 days ago

Company :

Sime Darby Transport (NZ) Ltd

TWL , a subsidiary of Sime Motors, is a national leader in the heavy transport and automotive parts industry. While our business is parts, our passion is people, driven by innovation, excellence, and service.

About the Role

Based in Pukekohe and reporting to the Branch Manager, as a key member of our Pukekohe branch, you’ll be involved in both front counter service and stores operations. You’ll be the face of TWL to our customers while also keeping things humming behind the scenes.

Your day will include

  • Serving customers in person, by phone, and online

  • Picking, packing, and dispatching orders accurately and efficiently

  • Receiving goods, data entry into inventory system, and stock control

  • Maintaining tidy, well-presented product displays

  • Processing sales and preparing required documentation and invoicing

  • Supporting stocktakes and cyclic counts

  • Ensuring excellent customer service and safe work practices

What You’ll Bring

  • Experience in automotive or heavy transport parts (preferred)

  • A positive attitude and willingness to learn

  • Strong attention to detail and good computer skills

  • Physically fit and happy to roll up your sleeves to get the job done

  • Great communication and a team player mindset

  • Forklift licence is a bonus (or willingness to get one)

Why Join TWL?

This isn’t just a job; it’s an opportunity to grow your career with a company that values its people and backs them with real support, training & development.

We offer:

  • Competitive pay and stable full-time work with a rostered Saturday morning

  • Ongoing training and career development both internally & externally

  • Staff discounts, wellness benefits such as free flu jabs, eye and spine checks, and discounted southern cross insurance, EAP support

  • Access to 100+ discounted retailers, fuel, gym memberships etc.

  • Supportive team and respected national brand

Ready to get stuck in and grow with us? Apply now!

Visit us at www.twlnz.co.nz and www.simemotors.co.nz or email [email protected] for more info.

Note: Appointment subject to standard pre-employment checks (right to work, police, medical, drug, driving & references).

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