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Customer Service Representative

North Harbour Rental Group
Nelson, Nelson
Full time
2 days ago
NHR Group is one of New Zealand’s most trusted names in light commercial vehicle rental. With established branches in Auckland, Hamilton, Wellington, and Christchurch, we provide flexible, reliable rental solutions to businesses and individuals.

Now, we’re excited to be re-opening our Manukau Branch in a brand-new location and we’re on the hunt for enthusiastic, customer-focused Customer Service Representatives to be part of this exciting new chapter.

If you love working with people, thrive in a fast-paced environment, and want to help us deliver the high-quality service NHR is known for, this role is for you. We’re especially looking for team members who are keen take ownership of the success of the branch. You’ll bring energy, and want to play a part in driving the branch forward and expanding our profile in South Auckland.
What You’ll Do

As the welcoming face of our new Manukau branch, you’ll make sure every customer has a positive experience. Your role will include:
  • Greeting and assisting customers at the counter and over the phone.
  • Helping clients with the right rental solutions.
  • Preparing rental agreements, invoices, and receipts accurately.
  • Coordinating vehicle servicing and ensuring smooth handovers.
  • Supporting cash handling and reconciliation.
  • Keeping the branch and fleet well-presented to NHR standards.
  • Contributing to a safe, clean, and organised workplace.
What You’ll Bring
  • Customer service experience (rental or similar industries a bonus).
  • Strong communication and people skills.
  • Confidence using digital systems and handling multiple tasks.
  • A proactive, solutions-focused mindset.
  • Ability to work well independently and in a team.
  • A Full Class 1 NZ Driver’s Licence.
Why Join NHR?

As we open our new Manukau store, you’ll be part of a refreshed team bringing our trusted service back to the South Auckland community.
Here’s what we offer:
  • A 4 days on / 2 days off rotating roster.
  • Competitive pay – including time and a half on weekends.
  • Full training and opportunities to grow your career.
  • A supportive, close-knit team environment.
  • The chance to make your mark in a new store backed by a strong, established brand.
Ready to Apply?

If you want to be part of our fresh start in Manukau – and help us continue delivering top-quality service to our customers – we’d love to hear from you.

Apply today and be part of NHR’s exciting new chapter.

Applicants must have NZ residency or a valid work visa.

We do not accept applications via recruitment agencies.
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