New World Kerikeri are looking for a Department Manager to help us deliver the best customer experience and motivate and inspire our Delicatessen team.
Applicants will ideally have previous experience as a Retail Department Manager or Assistant Manager with good leadership skills. SAP knowledge and experience managing and leading a team would be preferable.
This opportunity is a full-time permanent position, 40+hrs per week, 5 days per week.
The Role:
As Delicatessen Manager you'll be a hands-on leader, responsible for a team of 13. You will be responsible for:
- Ensuring the in-store Delicatessen provides an enhanced customer service experience and excellent product offering.
- Maintain high presentation standards, 100% price integrity and ensure adherence to Food Safety and Health and Safety practices.
- Develop and manage your team including rosters, training and performance management.
- Maximizing sales and achieve specific profit margins whilst managing expenses.
- Control ordering for the department through effective use of the in-store purchasing systems.
- Effectively resolve all customer related enquires.
- Ensure operational delivery standards are met or exceeded including stock level control, merchandising to enhance sales potential.
What's in it for you:
- Continuous learning and development - we encourage and support team members to undertake Foodstuffs training courses.
- You'll be joining a friendly, PROUD team that values People, Respect, Openness, Unity and Diversity.
- The ability to drive something within a flexible and creative working environment - if there's a better way, let us know.
- Work for a privately owned and operated local New Zealand Tier One Supermarket.
- Employee discount and perks.
- Live in the beautiful Bay of Islands!
- 4 weeks annual leave.
What we are looking for:
- Experience working with a team to achieve department KPI's
- A passion for innovation for our customers and keeping up with trends.
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Motivated and keen to drive sales, whilst having a good understanding of department profitability, team rosters, wage budgeting, G.P's and cost out recipes.
- Someone with their finger on the pulse, that can lead a busy department with lots on the go at the same time - you must be able to keep calm under pressure.
- SAP knowledge and understanding ordering, and department administrative aspects of SAP.
- The ability to develop relationships and communicate effectively with all stakeholders.
- Integrity & honesty, innovative thinking and commercial awareness.
- Positivity, initiative and self-motivation.
- Strong leadership and organizational skills and a customer service orientation.
- A strong focus on Health & Safety and Food Safety compliance.
- Completion of Unit Standards 167 and 168 is preferred but not essential.
If this sounds like the next step in your career and you would like to join our team, then please apply today with your cover letter, CV, references and any relevant qualifications.
