Company Description
At WM New Zealand, we are the largest composter, the largest waste-to-energy provider and have the largest commercial electric fleet in New Zealand, all powered by electricity from waste. As a team, we are constantly looking for new and innovative ways to redirect, neutralise and use waste.
Job Description
Looking for a role where no two days are the same? Join us as a Despatch Coordinator and help keep our wheels turning and our customers smiling!
In this role, you’ll be the go-to person making sure our drivers know where they’re going, when they need to be there, and have everything they need to get the job done safely. You’ll help juggle schedules, keep things running like clockwork, and make sure our customers get top-notch service every time.
What you’ll get stuck into:
Dispatching jobs to our drivers so our service is always prompt, friendly, and reliable.
Keeping driver workloads balanced and routes efficient. Less downtime, more happy customers!
Making sure our team has all the right gear and paperwork for safe collections.
Staying on top of any jobs that get rescheduled, so nothing falls through the cracks.
Setting up new customer accounts and updating service details as needed.
Answering customer questions (big or small) over the phone or by email, you’ll be the friendly voice they know they can count on.
If you love keeping things organised, enjoy a good team chat, and want to help us deliver great service every day, we’d love to hear from you!
Qualifications
About You:
You’ve got some solid experience in dispatch coordination or fleet scheduling, bonus points if it’s in logistics or waste management.
You’re super organised and can juggle multiple tasks without breaking a sweat.
You’re a clear, confident communicator, whether you’re chatting with drivers, customers, or the team, you keep things professional and positive.
You’re comfortable using computer systems and dispatch tools (MS Office is second nature to you).
You enjoy working both independently and as part of a busy team, and you thrive when the pressure’s on.
Most importantly, you’re big on safety and always do the right thing for people and the environment.
Additional Information
What’s in it for you?
- Salary range between $60,000 to $65,000 depending on previous experience
- Enjoy a role that keeps you on your toes, offering constant challenges and learnings
- Become part of a close-knit team that values collaboration, recognition, and continuous improvement
How to apply
To apply for this role click “I’m interested”
Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
WM is an EEO employer and promotes drug and alcohol-free workplaces.
You must be in New Zealand and hold a current work visa / residency or NZ citizenship.
