The Civil Aviation Authority and the Aviation Security Service offer distinctively different career opportunities and embrace diverse talent. All jobs at the Authority contribute to ensuring safe and secure skies to help New Zealand fly.
The Civil Aviation Authority is the regulatory arm of our organisation and the Aviation Security Service is the nationwide provider for aviation security.
Duty Roster Scheduler - National Rostering Centre
CAA - South Auckland - Auckland
Starting Salary $65 340 plus $3,308 shift allowance per annum
By joining us, you will be part of a team where meaningful work, collaboration and innovation come together to help keep New Zealand's skies safe and secure.
At the Civil Aviation Authority of New Zealand (CAA), we are constantly evolving to meet the demands of a changing environment and the aviation industry.
As we step confidently into our role as a modern regulator, we are embracing intelligence-led, risk-based approaches that help us make a real difference for our people and the communities we serve - with a strong value-for-money ethos. We're also committed to enabling aviation participants to support economic growth in New Zealand's aviation sector.
Tenei turanga - About the Role
Operating at our 7 major airports, part of the CAA's role is to deliver premier aviation security, while enabling a high quality, responsive passenger experience. We pride ourselves in excellence and you will contribute to our continuous improvement mindset with a proactive can-do attitude.
The National Rostering Centre (NRC) produces rosters for our Aviation Security Officers spread across New Zealand. Annually this equates to about 280,000 individual shifts and up to 7 million duties through our rostering system. This work includes rostering for e-learning, training, coordinating leave applications, and any additional requirements such as meetings.
The Duty Roster Scheduler role performs short-term planning for all 7 airports that the Aviation Security Service operates from within New Zealand, and we are currently looking for two people to join our team on a permanent basis. The Centre operates 24 hour/7 day a week and this role processes all operational changes to the rostering system each day.
The Duty Roster Scheduler role is responsible for a range of activities including:
- ; Using our rostering management system, Quintiq to assign duties to meet operational demand
- ; Work within the workforce planning process
- ; Act as an advisor to the operation and recommend solutions for efficiency and effectiveness
Ko tau e kawe mai ai | What You Will Bring
You will have experience at rostering, scheduling or planning and be comfortable and able to work in a 24/7. With excellent communication skills you will be able to build relationships with a wide range of people across the operation and provide sound advice to support them in their role. It is essential that you have a full NZ drivers licence.
The National Rostering Centre is located at Aintree Avenue near Auckland Airport, with free parking available to staff. In this role, we offer a flexible working model designed to support both operational needs and work-life balance. Most night and weekend shifts can usually be worked from home. This ensures you stay connected with your colleagues, enabling strong team collaboration, while still enjoying the benefits of remote work.
Our staff are passionate about aviation safety and security and have a commitment to `doing the right thing.'
Tono inaianei | Apply Now
As a safety regulator, the Civil Aviation Authority exists to enable safe flight for social connections, and economic benefit for New Zealand. We believe in keeping people safe and secure in the air, enabling participation in the aviation system, and making a difference to New Zealand aviation.
We embrace diversity and inclusion and are committed to equal opportunities. We recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
We offer 5 weeks of annual leave and can match your Kiwi Saver contribution up to 4%.
Apply directly by completing the online application form and submit your CV and Cover Letter. Note: your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key skills required for this role.
For more information, please refer to the position description. If you have any questions, please email Recruitment on [email protected].
Applications close Thursday 11/09/2025.
