Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 66 sites and ~1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.
About the role:
We’re seeking an experienced, adaptable internal sales professional to join our Southland team. This isn’t a standard internal sales role – we’re looking for someone who can confidently step up to support two sites, provide cover when required, and act as a go-to person when the Site Leader is away.
What you’ll do
- Handle inbound calls and emails promptly and professionally
- Prepare and process quotes and orders with accuracy
- Follow up with customers to ensure requests are fully met
- Build and maintain strong, long-term customer relationships
- Support stock control and inventory tasks as required
- Provide seamless support across both Invercargill sites (Aluminium and Stainless)
- Take ownership of daily priorities and help coordinate site operations
- Act as a reliable backup for the Site Leader, keeping operations running smoothly in their absence
Requirements
- Solid experience in internal sales or customer service within a trade, distribution, or industrial setting
- Proven adaptability — organised, proactive, and comfortable when plans change
- Excellent communication skills, with the confidence to take initiative and set the right example
- A team-focused attitude and willingness to pitch in wherever needed
- A warm, professional manner — both over the phone and in person
- The ability to perform well under pressure and stay organised in busy periods
- Good computer literacy (intermediate level or above)
- High attention to detail and accuracy in all tasks
Benefits
- A supportive team where your efforts are recognised
- Long-term career opportunities with a stable, growing business
- Ongoing training and development to help you succeed
- Access to Vulcan’s wellness programme
- The chance to represent a trusted brand and make a real impact in the industry
If you’re ready to take on more responsibility and play a key role supporting our Southland operations, we’d love to hear from you. Apply now and grow your career with Vulcan.
As health & safety is important to us, you will be asked to complete a pre-employment medical and drug screen if you are to be successful.
Please note you must either be residing in New Zealand or hold a current relevant work visa to be considered for this role.
