Job Req Number: 98816
Time Type: Full Time
Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.
DSV Air & Sea is seeking to hire a skilled and passionate Junior Customs Broker in Auckland.
This role is dedicated to managing the end-to-end freight forwarding process for a large key client account. The Junior Customs Broker will be responsible for the accurate and timely processing of import and export Customs entries, covering all stages from job registration through to delivery and billing.
Your Typical Day at DSV:
-
Prepare and lodge import/export Customs entries, ensuring compliance with NZ Customs.
-
Monitor and track shipments, arranging deliveries and coordinating with transport providers to ensure timely clearance and delivery.
-
Manage client communication by providing proactive updates, resolving queries, and delivering exceptional customer service.
-
Oversee end-to-end freight forwarding processes, ensuring accuracy, compliance, and efficiency.
-
Prepare operational and client reports, while managing billing in a timely and accurate manner.
-
Liaise with Customs, shipping lines, freight forwarders, and transport companies to support smooth operations and long-term client partnerships.
- Deliver exceptional customer service, supporting client satisfaction and long-term partnership.
About you:
- Minimum 1 year in Customs brokerage with a valid NZ Customs PIN.
- Knowledge of NZ Customs Tariff, INCOTERMS, and MPI requirements.
- High accuracy in data entry with strong attention to detail.
- Effective communicator with strong interpersonal skills.
- Ability to prioritise, meet deadlines, and resolve problems effectively.
Why DSV?
Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere.
Visit dsv.com and follow us on LinkedIn and Facebook.
