Our organisation
As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.
As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.
Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany. We also have MEGA stores in New Lynn, Warkworth and Silverdale and a Mitre 10 store in Whangaparaoa. All our stores boast Columbus Coffee cafes. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.
About the Job
This is a permanent, full-time position located in Albany, working Tuesday to Saturday offering a range of employee benefits. You’ll be at the forefront of our business, turning kitchen dreams into reality. As a key team member, you’ll work in our showroom, showcasing a wide range of high-quality kitchen products. The role requires dedication to customer satisfaction and creativity in finding the right solutions.
About the Role
Primarily a sales role, your design expertise will guide customers through every step of their kitchen makeover. You’ll listen closely to their needs, offer tailored solutions, and oversee the entire process—from the initial consultation and securing the sale to designing the kitchen, selecting appliances, unpacking stock arrival at the store and coordinating collection or delivery.
What will you bring?
- Proven retail or sales experience in a showroom environment.
- Proficiency in CAD for creating precise designs.
- A strong commitment to customer service excellence.
- Creative problem-solving skills and innovative thinking.
- Persistence in following up with suppliers to ensure customer satisfaction.
- Exceptional attention to detail.
Permanent (Full time)
Job no: X51-KD-20082025
Location: Mitre 10 MEGA Albany
Closing Date: Friday, 19 September 2025
