RealNZ is on the lookout for a skilled and passionate Launch Master to take the helm of our vessels in the breathtaking Milford Sound. This is more than a maritime role - it's a leadership opportunity in one of the most iconic natural environments in the world.
As Launch Master, you'll have full operational responsibility for your vessel, crew, and passengers. You'll ensure safe, compliant, and smooth operations while delivering unforgettable experiences to our guests. This role is pivotal to the success of our Milford Sound operations and requires a strong leader with a commitment to safety, environmental stewardship, and exceptional guest service.
What You'll Be Responsible For
- Safety First: Champion RealNZ's Safety Management System and ensure all crew are trained, equipped, and supported.
- Compliance & Environmental Care: Operate within all legislative, DOC, and maritime regulations while protecting the pristine Fiordland environment.
- Vessel Operations: Oversee daily checks, maintenance, and defect reporting. Work closely with asset management to keep vessels in top condition.
- Crew Leadership: Inspire and guide your team with professionalism, positivity, and a focus on development and wellbeing.
- Guest Hosting & Commentary: Welcome guests warmly, deliver engaging commentary, and ensure every journey is memorable.
What You'll Bring
- SRL endorsed 500GT or equivalent
- Passenger Endorsement
- Proven experience in commercial vessel operations, ideally in Fiordland
- Strong leadership and communication skills
- A proactive approach to safety, compliance, and training
- Passion for the marine environment and guest experience
What do you get out of this?
- Be part of a business that cares deeply about people, place, and the environment
- Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures at a fantastic discount. Explore the Te Anau Glowworm Caves, cruise Milford & Doubtful Sound, dine at the famous Walter Peak and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank
- Medical insurance cover is included
Real people, real places, real experiences. Welcome to Real.
When's the best time to join the Real whānau? Now's good.
We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.
It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.
At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.
How to apply
Click Apply to be taken to our careers page. Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.
