We are seeking a proactive and detail-oriented Logistics and Inventory Coordinator to support our Customer Service and Operations teams. This key role ensures the efficient movement of inwards and outwards goods, accurate inventory management, timely order processing, and compliance with regulatory requirements. The successful candidate will coordinate logistics workflows, maintain strong communication with internal teams and external partners, and serve as a backup to the Customer Service Manager to ensure seamless continuity of service and supply chain support.
JOB QUALIFICATIONS:
Education:
National Certificate of Educational Achievement (NCEA) Level 2 required.
Experience
Experience in manufacturing or logistics environments preferred.
Familiarity with MPI, cGMP, and Health & Safety regulations desirable.
KEY RESPONSIBILITIES:
- Coordinate daily logistics operations to meet productivity, quality, and safety standards.
- Oversee workflow between logistics and production to minimize downtime and meet schedules.
- Inspect incoming goods for quality and ensure corrective actions are implemented when needed.
- Ensure compliance with all applicable MPI, cGMP, and Health & Safety regulations.
- Collaborate with teams to maintain optimal stock levels and reduce waste.
- Identify and implement process improvements to enhance efficiency and reduce costs.
- Generate inventory and logistics reports; troubleshoot and resolve operational issues.
- Maintain effective communication with internal teams and external stakeholders.
- Support container booking, loading/unloading, and sea freight documentation as needed.
- Operate forklifts and pallet jacks, including in confined cold storage areas.
- Oversee inventory accuracy within the warehouse and ensure all movements are properly recorded in the Infor ERP inventory management system
- Serve as a backup to the Customer Service Manager during absences to maintain continuity of service
- Prepare accurate MPI documentation for domestic and international shipments.
- Independently generate, process, and fulfil customer sales orders in a timely manner.
- All other duties as assigned.
SKILLS:
- Experience coordinating logistics workflows and adjusting schedules to meet targets
- Understanding of MPI, cGMP, and Health & Safety compliance requirements
- Strong problem-solving skills with a focus on process improvement
- Clear and professional written and verbal communication
- Ability to generate reports, interpret logistics data, and perform basic calculations
- Ability to operate forklifts and pallet jacks, including in cold storage
- Adaptable and willing to support other departments as needed
- Maintains confidentiality with sensitive business and personnel information
BASIC PHYSICAL REQUIREMENTS:
Approximate: 8 Hour Day (may be longer or require flexibility to accommodate delivery schedule)
Key: N/A = Not Applicable
Occasional = 0% to 33%
Frequent = 34% to 66%
Continuous = 67% to 100%
Standing - Frequent
Sitting - Frequent
Walking - Frequent
Bending/Kneeling/Crouching/Stooping - Frequent
Reaching Above Shoulder - Occasional
Climbing (stairs, ladders, etc.) - Occasional
Working on Heights:
Unprotected Heights - Occasional
Protected Heights - Occasional
Lifting Weights from 0 to 30 kilograms - Occasional
Push/Pull/Maneuver Equipment/Products/Materials
Weighing from 0 to 30 kilograms - Occasional
Being Around and/or Operating Moving Machinery/Equipment - Frequent
Operating a Vehicle (as a part of your job) - Frequent
Read/Monitor Gauges on Various Equipment/Machinery - Occasional
Hand Movements:
Recording Data - Frequent
Operating Office Equipment - Frequent
Operating Computer - Frequent
Simple Grasping (right and left) - Frequent
Firm Grasping (right and left) - Frequent
Fine Manipulating (right and left) - Occasional
Foot Movements to Operate Foot Controls - Occasional
Good Vision, Corrected to Normal; or Ability to Access
Required Information and to Perform Job Duties - Yes
Color Definition - Yes
Good Hearing, Corrected to Normal; or Ability to Communicate
and/or Understand Required Information and to Perform
Job Duties - Yes
Ability to be Mobile throughout Required Work Areas - Yes
Office - Frequent
Multiple Locations - Frequent
Plant - Occasional
Equipment/Maintenance or Repair Area - Occasional
Rough Terrain - Occasional
Other - N/A
BASIC MENTAL REQUIREMENTS:
This job requires the mental capabilities to organize and maintain a systematic and organized warehouse area. Furthermore, the ability to solve problems as they arise and possessing excellent communication skills for managing personnel are required.
WORKING CONDITIONS AND EXPOSURES:
The working conditions vary, a portion of the job duties occur within a general office environment while other job duties occur within a warehouse and coldstore environment. Exposures include, but are not limited to chemicals, caustics, temperatures ranging from freezing to extreme heat, noise, dust, and moving equipment/machinery.
TRAINING:
Safety
Product Safety
cGMP’s / RMP
Quality
On-the-Job
Employee Handbook
“Note: This is not necessarily an exhaustive list of the job duties and requirements associated with this job, but is intended to represent an accurate reflection of the current job.”
