Modern Desktop Engineer/Senior Engineer (multiple opportunities)

Job Description

Shape the Future with Vector

At Vector, we invest in our people and provide clear pathways for long-term career success. Whether you're stepping into an Engineer role or advancing as a Senior Engineer, we offer:

• Career progression – Opportunities at multiple levels, driven by your ambition and talent
• Tailored development – Personalised plans aligned with team and company goals
• Learning & growth – Ongoing training to keep you ahead
• Succession planning – We nurture leadership potential for future key roles

About the roles

We’re hiring Modern Desktop Engineers and Senior Engineers to deliver seamless user experiences and expert technical support across Vector.

Modern Desktop Engineer

You’ll be a hands-on problem solver, providing top-tier customer service and managing devices, software provisioning, and support for end-user tools. Key responsibilities include:

• TechPoint walk-up support
• Meeting room checks and support
• VIP support for executive users
• Ticket queue management and documentation
• Hardware stock and asset tracking
• Knowledge sharing and process improvement

Senior Modern Desktop Engineer

As a Senior Engineer, you’ll lead technical troubleshooting, mentor junior staff, and contribute to strategic projects. Responsibilities include:

• Escalation point for complex issues
• Ownership of endpoint policies and workplace tools
• Project delivery and transition to BAU
• Mentorship and ticket quality leadership
• Driving automation and continuous improvement
• Backup support for frontline operations

What you’ll bring

We’re looking for experienced desktop engineers with:

• Strong knowledge of Windows/macOS and emerging desktop tech
• Experience with endpoint management tools (e.g., SCCM, Intune, NinjaOne)
• PowerShell scripting proficiency
• Understanding of desktop security principles
• Experience with Microsoft Teams meeting room systems
• Relevant degree or certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate)

Senior candidates will also have:

• Proven leadership and mentoring experience
• Success in project delivery and process improvement
• Familiarity with ITIL and incident/change management

Our values

At Vector, success means:

• Customer. Customer. Customer – Putting people first
• Own it – Accountability from start to finish
• We, not me – Collaboration across teams
• Walk in others’ shoes – Empathy in problem-solving
• Change makers – Driving innovation
• Consider it. Done. – Delivering on commitments

Why Vector?

• Extensive benefits to support your wellbeing and growth
• We’re collaborating with global innovators like X (The Moonshot Factory) and AWS
• A diverse, inclusive culture that values fresh perspectives
• Make a real impact – powering Auckland and shaping NZ’s energy future

Apply now

Applications close on Sunday 31 August, but interviews may be held as applications are received, so don’t wait! If you’re excited by this opportunity but are unsure you meet every requirement, apply anyway – we value enthusiasm and potential.

Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, cognitive approaches, age, sexual orientation, race and religion.