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Personal Assistant

Roma Automotive
Auckland, Auckland
Full time
4 weeks ago

We are seeking a professional and highly organised Personal Assistant to provide comprehensive executive support to the Director of an automotive services business. This position plays a key role in managing the Director’s schedule, communications, travel, and confidential documents, and acts as a liaison between the Director and internal or external stakeholders. This is a trusted, high-responsibility position that requires discretion, initiative, and excellent administrative and interpersonal skills.

Personal Assistant to Director (Automotive Workshop)

Location: Roma Mobile Mechanics LTD , 14 Portage Road , New Lynn

Type: Full-time, Permanent, 40 hrs per week, Monday to Friday


Key Responsibilities:

1. Executive Support

  • Manage the Director’s calendar, appointments, and daily agenda
  • Screen and respond to emails and phone calls on behalf of the Director
  • Prepare and edit correspondence, reports, internal documents, and presentations
  • Maintain and manage confidential records and information
  • Coordinate internal and external meetings, including minute-taking, note-briefing and follow-up tasks
  • Liaise with other departments (finance & accounting, sales, service, etc), suppliers, and key clients as the Director’s representative to ensure smooth operations

2. Travel & Logistics Management

  • Arrange travel itineraries, accommodation, and logistics for the Director and executive staff
  • Manage travel-related documentation, reimbursements, and expense reports
  • Monitor and optimize travel costs in line with company policies

3. Operational Coordination and Stakeholder Liaison

  • Act as the primary point of contact between the Director and internal/external parties
  • Assist with daily planning of workshop jobs and prioritisation based on the Director’s instructions
  • Track key service appointments and ensure follow-up on important customer or supplier issues
  • Support Director-led project tasks, such as new equipment quotes or supplier research

4. Executive Administrative Support

  • Oversee the smooth flow of executive operations between departments and report to Director
  • Maintain an efficient filing and document management system
  • Support special executive-led projects including internal initiatives or external partnerships
  • Draft briefs, proposals, or project outlines as needed

Key Requirements:

  • Minimum 5 years’ experience in an Executive Assistant or Senior Administration role from a service-oriented industry
  • Previous travel management and document handling experience
  • High level of proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
  • Strong written and verbal communication skills in English
  • Excellent time management and prioritisation abilities
  • Proven ability to maintain confidentiality and exercise discretion
  • Professional presentation and customer-facing communication skills
  • Previous experience in the automotive industry and familiarity with basic mechanical terminology, parts invoicing, or service workflow is preferred
  • A good understanding of workshop operations, job card system, and customer service flow in an automotive environment is highly desirable
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