Senior Care Coordinator - Wellington
We are looking for a dedicated Senior Care Coordinator to join our supportive and friendly team. This is a full-time opportunity where you'll play a key role in ensuring our clients receive the best possible care and support.
Ko wai matou? | Who are we?
Access Community Health l Uru Ātea stands as a leading provider of home-based healthcare and support in New Zealand. We are a 4,000 person-strong team in an organisation which has been at the forefront of community health since the 1920s. Our nurses and Kaiāwhina | Support Workers provide services to more than 40,000 people. And we listen to each one of them, because we genuinely care. 'A better day, every day'
He korero whakamarama mo tenei turanga | About the role
To coordinate home-based care and support services that enable Access clients to live as safely and as independently as possible in their homes and communities.
Nga mohiohio e pa ana ki tenei mahi | Key Responsibilities
- Coordinate Home-Based Care: Oversee care and support services to ensure clients live safely and independently.
- Build Relationships: Develop strong connections with team members, clients, and whanau (family) to foster trust and communication.
- Deliver High-Quality Service: Ensure care plans and services are delivered to the highest standards, in line with policies and procedures.
- Manage Support Workers: Coordinate placements to ensure optimal care and client satisfaction.
- Adapt to Client Needs: Respond flexibly to the unique and changing needs of clients within a structured framework.
- Complaint Resolution: Lead the team in addressing and resolving client complaints, escalating issues when necessary, and finding effective solutions.
Nga tohungatanga mo tenei turanga | Skills and experience needed
- Experience in team management, staff training, and rostering.
- Strong interpersonal skills with the ability to build relationships across diverse groups and resolve conflicts.
- Proficient in Microsoft Office and general computer skills.
- Excellent organisational and time management skills with a keen eye for detail and accuracy.
- Ability to work under pressure, multitask, and adapt to changing priorities.
- Commitment to upholding Te Tiriti o Waitangi principles in the workplace.
- Eligibility to work in New Zealand.
He aha ai matou? | Why Us?
- A Passionate and Supportive Team: Join a team of like-minded individuals who are dedicated to making a difference and supporting one another every step of the way.
- Work-Life Balance: Enjoy a consistent Monday to Friday schedule from 8:00 AM to 4:30 PM, with weekends off.
- Competitive Compensation: Earn an hourly rate of $26.25 per hour.
- Comprehensive Training & Development: Receive ongoing training and development to help you thrive and grow within the organization.
- Exclusive Spark Mobile Plan: Get endless data (40GB at max speed, then reduced), unlimited NZ/AU calls & texts, hotspot access, and voicemail for just $24.15/month
Join Access Community Health l Uru Àtea and join their mission to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities. Access | Uru Ātea is more than just our name, Uru Ātea means "to enter space" and is our promise to deliver services in our client's space, wherever that may be.
