- Join a team that values connection, flexibility and wellbeing
- Study support offered while you grow your career
- Support to build your professional repertoire through workshops, programmes and events
Ngā kōrero mō te tūranga – About the role
Are you passionate about helping students succeed and thrive at university? As a Student Advisor, you’ll be a trusted first point of contact by welcoming students, answering questions, and guiding them throughout their academic journey. Based at the busy reception area in the Division of STEM, you’ll support a diverse range of qualifications and subject areas.
This role offers a rewarding balance of variety and consistency. You’ll handle a broad range of enquiries, connect students with the right support, and contribute to a positive and inclusive student experience. You’ll also play an active role in providing programme advice, offering pastoral care, and helping students navigate university systems from enrolment through to graduation. Working closely with Senior Student Advisors, you’ll support the smooth delivery of student-focused processes and provide advice that truly makes a difference.
Salary will be in the range of $71,275 to $84,695 per year based on skills, knowledge and experience brought to the position. This is a full-time role (37.5 hours a week), based on our Hamilton Campus.
For more information on the role please see the position description. If you have any questions about the role, please contact Melissa Shirley, Senior Student Advisor, [email protected]. All applications must be submitted through the online portal, emailed applications will not be accepted.
Ko wai koe? – Who are you?
You’re a natural people person who thrives in a fast-paced, student-focused environment. With experience in administration and front-line support, you bring warmth, professionalism, and a genuine desire to help others. You communicate clearly, build strong relationships, and are comfortable working with people from all walks of life.
You’re calm under pressure, detail-focused, and solutions-oriented – someone who can juggle competing priorities without losing your cool. You’re tech-savvy, especially with Excel and Microsoft Office, and you’re quick to learn new systems. You handle shifting demands and interruptions with confidence and composure.
Whether supporting a student through a tough day or helping them navigate enrolment, you bring empathy, efficiency, and a can-do attitude. A background in tertiary education or knowledge of university processes is a plus – but above all, you’re committed to making every student feel seen, supported, and set up for success.
Don’t meet every single requirement?
Research shows that some people are less likely to apply for jobs unless they meet every qualification. At The University of Waikato, we’re committed to creating a diverse, inclusive, and genuine workplace. So, if you’re excited about this role but your experience doesn’t perfectly match every listed requirement, we still encourage you to apply. You might be just the right person for this or another opportunity on our team.
Ko wai mātou? – Who are we?
The Division of STEM comprises: Te Kura Mata-Ao - The School of Engineering; Au Reikura - The School of Computing and Mathematical Sciences; Te Aka Mātuatua - School of Science. The Pro Vice-Chancellor (PVC) has responsibility for the overall direction of the Division’s activities and is supported by staff in the Division Office.
He aha ngā take me tono mai ai koe? – Why should you apply for this position?
We want you to be part of our success! Our University stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.
The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here.
Ko te Tangata – For the People
The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all.
E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitū ōrite ki ngā tāngata katoa.
Applications Close on Thursday 21st August 2025
Requisition number: 1002830
