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Technical Analyst - Payments (Software Specialist)

ASB Bank
Auckland, Auckland
Full time
3 days ago

At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. Our products don't just serve ads or stream movies - they underpin our economy and touch people's lives.


If you've always wanted to apply your skills to a large-scale Kiwi success story, then today is your lucky day - as we are on the lookout for a Software Specialist to join our Payments Team!


Mō te tūranga | About the Role

We are seeking a highly experienced and proactive Senior Technical Analyst to join our team delivering solutions related to our Payments Platform. The ideal candidate will have over a decade of proven expertise in technical and business analysis across complex systems, with the ability to work collaboratively across technical and business teams. You will play a key role in uncovering and articulating technical needs, driving gap analysis, and documenting technical solutions.

This role demands someone who is confident in challenging assumptions, contributing to solutioning conversations, and advocating for quality and fit-for-purpose outcomes. You'll bring a deep understanding of systems architecture, integration patterns, and data flows - and thrive in dynamic, delivery-focused environments.

Nga kawenga mātua | Key Responsibilities


  • Conduct in-depth technical analysis of Cross-Border Payments systems, APIs, data flows, and infrastructure components.
  • Perform gap analysis between current state and future state across business and technology domains.
  • Translate complex technical concepts into clear, actionable documentation for diverse stakeholders.
  • Collaborate with architects, developers, testers, and business SMEs to elicit and validate requirements.
  • Produce and maintain artefacts including solution outlines, interface specifications, sequence diagrams, data mapping, and process models.
  • Challenge solution design decisions where needed and provide options backed by evidence and insight.
  • Lead workshops and technical discussions to align understanding across teams.
  • Support quality assurance through involvement in test planning, data validation, and scenario walkthroughs.
  • Translate regulatory and compliance needs into structured, testable requirements.
  • Validate technical solutions to ensure alignment with compliance rules and operational workflows.
  • Drive consistency and rigor across documentation, versioning, traceability, and sign-off processes.

Ō pūkenga | About You


  • Minimum 10 years' experience in a Technical Analyst, Systems Analyst with at least 5 years in banking or financial services.
  • Strong technical acumen - deep understanding of software architecture, APIs, data structures, microservices, cloud technologies, and integration models.
  • Proficient in technical documentation tools such as Confluence, Visio, Enterprise Architect, or equivalent.
  • Experience with agile delivery methodologies (Scrum, Kanban) and DevOps environments.
  • Ability to challenge and validate technical assumptions in a constructive, professional manner.
  • Excellent stakeholder engagement skills - able to interface comfortably with both technical and non-technical audiences.
  • Demonstrated ability to lead analysis streams, set direction, and mentor others.
  • Strong problem-solving and conceptual thinking capabilities.
  • Exceptional verbal and written communication skills - clarity, structure, and articulation is essential.
  • Proven experience working across multiple platforms and integrations.

Personal Attributes

  • Highly detail-oriented with a commitment to precision and completeness.
  • Proactive, takes ownership and accountability.
  • Confident and collaborative, with the ability to influence stakeholders and lead conversations.
  • Calm under pressure and capable of navigating ambiguity or complexity.
  • Passionate about continuous improvement, innovation, and learning.

He aha tāu e hoki mai ai? | What will you get in return?

ASB is more than just a place to work. We want our people to grow personally and professionally, and we want to attract amazing talent. One way we try to do this is by giving our people access to benefits over and above what we pay. So, we have a range of policies to ensure you can live life one step ahead with ASB. Check out more information here Why work here? - ASB Careers (asbgroup.co.nz)


About ASB:

ASB's sense of who we are and what we stand for is grounded in our values. They guide our business in our day-to-day interactions with our team, customers and community. They are what makes ASB - ASB.


Along with our interactions, values guide our actions and conduct, making ASB a safe and inclusive environment for both our people and our customers. They show that we care, are passionate and courageous, and that we act with integrity. Most importantly they unite us - because they are ASB.


We offer a flexible and supportive work environment and offer an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.


If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!


To be considered, all applications need to be via our on-line career channels and will be treated with confidentiality.


Job details

Reference #
JN1133

Posted on
30 Jul 2025

Location(s)
Auckland

Expertise
IT (Other), IT Analyst, IT Applications

Work type(s)
Full Time

Application closes on 13 Aug 2025 23:59

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