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Workforce Coordinator

New Zealand Government
Auckland, Auckland
Full time
21 hours ago

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver `Our Business' and achieve long-term change.


Workforce Coordinator - Tamaki Makaurau

  • Based at Counties Manukau DHQ
  • Band C
  • Police Employee
  • Permanent - Full Time
  • Locally Advertised Vacancy
  • JR 5471760

Mo te tunga | About the role

We are looking for motivated, reliable and professional individuals looking to join our team of 15,000 and our Workforce Management (WFM) Team in the role of Workforce Coordinator.

Workforce Management (WFM) is a critical enabler in the delivery of services, or in an organisation like NZ Police, deployment of our most important resource - our people. A high-performing WFM function will keep our people safe, reduce risk, ensure we meet demand, manage our financial liability around leave management, and be great to work with.

The role of the WFM Coordinator is an important role within WFM teams. The WFM Coordinators are responsible for information gathering, responding to queries, updating rosters, planning for abstractions, entering data, making system changes and communicating with different members of police. The role works as part of a team supported by senior and experience colleagues. Full training will be provided and no WFM experience is necessary - a good mindset, awesome coordination skills, great communication, and a desire to learn are key!

No two days are the same in Police. WFM Supports our operational team to deliver the services New Zealanders expect and deserve. This role could provide a motivated person with great exposure to NZ Police and set the foundation for a career as a Constabulary member, or a springboard for other opportunities to learn and develop within WFM, or wider People Services teams (HR Advisory, HR Service Hub, Payroll, Recruitment)

Key Accountabilities:

  • Experience in the use of Microsoft Office (Excel, Word, Power Point) to develop reports and documents
  • Excellent time management, communication skills and team work.
  • Adaptable to change and re-prioritisation of tasks
  • Working collaboratively to achieve KPI's
  • Be motivated, energetic and self-driven
  • Capable of working under pressure and to deadlines
  • Experience in rostering, scheduling, workforce planning and WFM are desired but not essential

He aha taau e kawe mai | What you'll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

Whakaritenga motuhake | Special requirements

  • Please note, this role is a Locally Advertised Position (LAV) and is only open to applicants within Tamaki Makaurau District
  • Successful applicant will be based at Counties Manukau District Headquarters, Manukau Station Road.

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

To view the position description for this role please copy and paste this link into a new browser:

https://teams.sp.police.govt.nz/pac/od/pd/Documents/Deployment/Workforce%20Coordinator.pdf

Mo tatou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Tono inaianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu a-tau | Salary

This position is covered by a collective agreement and salary will commence between $63,526 and $66,312 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on Monday 1st September 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact [email protected]

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