Workshop Technician and Sales - STIHL Shop Botany

STIHL – a brand that needs no introduction.

This is an excellent opportunity to be part of New Zealand’s most premium brands, STIHL Shop Botany. We are looking for a Workshop Technician and Sales to join our team. We’re on the hunt for a hands-on Workshop Technician with a flair for sales – someone who enjoys solving mechanical problems, providing outstanding customer service, and thrives in a busy, team-focused environment.

Key responsibilities:

• Service and repair a range of outdoor power equipment – chainsaws, ride-on mowers, water blasters, and more
• Take full ownership of workshop jobs and their timely completion
• Provide expert advice and personalised service to retail customers
• Use our easy-to-navigate systems to find parts, manage orders, and maintain stock accuracy
• Help manage incoming goods, pricing, stock levels, and workshop parts
• Handle in-store, phone, and email customer queries
• Assemble and display new equipment for sale
• Prepare clear written proposals and quotes for customers
• Keep the showroom and workshop clean and well-organised
• Support store operations, including opening/closing and equipment movement
• Contribute to the smooth running of all areas of the shop

What you will bring to the role:

• Strong mechanical diagnostic and repair skills
• Experience with engines – automotive, marine, motorcycle, or similar
• Knowledge of STIHL products is a bonus, but not essential
• Sales acumen and experience in retail sales, parts coordination, or tools/hardware
• Excellent customer service skills – friendly, helpful, and professional under pressure
• Well-organised with sharp attention to detail
• Confident using IT systems and digital tools
• Self-motivated, quick to learn, and a reliable team player
• Positive, “can-do” attitude and willingness to muck in
• Leadership potential and a desire to grow within the team

Why join us?

• Competitive salary
• Staff discounts
• Work with premium-quality brand and a respected global brand
• Development and training – Excellent on-going training and development opportunities
• Supportive Management – People focused management that strives to create an excellent staff and customer culture

Ready to roll up your sleeves and join a team that works hard and supports each other? Apply now and be part of something great at STIHL Shop Botany.