About us:
FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing through its suite of brands.
Our Promise
FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Role:
The Corporate Account Manager is responsible for managing and growing a portfolio of corporate customers. The role focuses on customer retention, increasing fleet penetration, driving profitability, and delivering excellent customer experiences. It involves building strong relationships, proactively managing lease renewals, and identifying opportunities to grow business within the portfolio.
This role is predominately an office-based role, servicing customers via phone or MS teams meetings, with the ability to attend customer meetings from time to time where required, via the use of a company pool vehicle.
Key Responsibilities include (but not limited to):
- Manage and retain a portfolio of corporate fleet customers.
- Proactively manage lease expiries and secure timely renewals or extensions.
- Achieve sales and new business targets through vehicle replacement orders and portfolio growth.
- Develop strong customer and supplier relationships to maximise retention and profitability.
- Upsell products and services, promoting sole supplier agreements where possible.
- Maintain accurate customer data and interactions in Salesforce.
- Collaborate with internal teams to champion customer needs and deliver value.
- Prepare and present customer business reviews, proposals, and portfolio performance updates.
- Monitor competitor activity and provide insights to management.
- Contribute to annual business planning and quarterly reviews.
About you:
The ideal candidate will have experience and capability in the following areas:
- Strong focus on customer experience with proven sales or service background.
- Excellent communicator with ability to build relationships at all levels.
- Collaborative, proactive and hands-on team player.
- Commercially astute, analytical, and confident with numbers.
- Strong prioritisation, problem-solving and conflict resolution skills.
- Proficient in MS Office, with experience in Miles, Salesforce preferrable
- Bachelor’s degree in business, marketing, management, or similar.
- Willingness to travel and meet clients as required.
If you’re passionate about delivering great customer experiences, growing long-term client relationships, and driving business success, we’d love to hear from you. Apply today and take the next step with FleetPartners.
Next Steps
If you are successful in your application, then we will be in touch with you soon.
Offer of employment with FleetPartners Group is conditioned upon the successful completion of a background check, subject to applicable laws and regulations.
Awards
Top 101 Australian Workplaces for Women 2024
Certified carbon neutral fleet organisation
WGEA Employer of Choice for Gender Equality
Work180 Endorsed Employer for Women
Supply Nation member