Company Description
Te Arikinui Pullman Auckland Airport, located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled 5-Star Airport Hotel experience that is authentically New Zealand.
From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset stretching from the Manukau Harbour to the heart of Auckland City.
Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.
Job Description
- Welcoming guests with a friendly smile, creating a warm and inviting atmosphere as their first point of contact.
- Delivering outstanding service, attentively catering to guest needs and exceeding expectations throughout their visit.
- Building rapport with VIPs and regular guests to ensure personalized and memorable experiences.
- Thriving in a fast-paced environment, bringing experience from a star-class hotel or a vibrant restaurant setting.
- Confidently communicating in English, while being approachable and supportive to those for whom English is not their first language.
- Passionate, organized, and dedicated to making every dining experience special and unforgettable for our guests.
Qualifications
- Bringing at least 3 years of experience in Food & Beverage service, with a strong foundation in customer care
- Confident in your communication skills, both written and verbal, while offering support to guests for whom English may not be their first language
- Providing exceptional service, creating a warm and welcoming atmosphere, and ensuring guest needs are met and expectations exceeded
- Leveraging your background in hospitality, with experience in a fast-paced restaurant or 5-star Hotel environment
- Organized, energetic, and passionate about delivering memorable experiences that guests will appreciate and cherish
- Approachable and professional, with a flair for making every guest feel valued and cared for
Additional Information
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Meals on shift
- Paid Parking at Auckland Airport
- Paid Birthday Leave
- Paid Wellness Leave
- Refer a Friend Incentive
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.