Junior Zoho Developer / Trainer

About Us

QuickQuote is the world's leading software for single shipment insurance.

By using QuickQuote (QQ) obtaining a price takes as little as 30 seconds and binding insurance confirmation takes just 60 seconds more.

QQ operates through two distinct distribution channels:

• Insurance Brokers (wholesale)
• Freight Forwarders (retail)

Designed to streamline operations, QQ reduces the workload for both brokers and logistics personnel.

As a SaaS application, it is fully automated and intuitive, applying defined rules to offer terms efficiently.

QQ provides revenue opportunities by allowing users to add a fixed fee or percentage to the premium. With comprehensive reporting, accessibility across iPhones, Androids, and iPads and industry-leading technical support, QQ delivers both speed and reliability.

Position Summary

The QQ Junior Zoho Developer/Trainer will be responsible for customizing, optimizing, and integrating the QQ application. You will collaborate closely with stakeholders to gather requirements, develop tailored solutions, and ensure seamless system integration (API’s). Additionally, you will work closely with the Sales team with the onboarding training and ongoing re-fresher training on QQ.

Key Responsibilities

• Customize and enhance the QQ application as agreed with the Business Leaders
• Perform user administration, maintenance, and troubleshooting for the QQ app.
• Create modules and integrations with third-party applications to meet business needs.
• API documentation, implementing API calls, handling data exchange, and ensuring secure communication between systems.
• Develop clear documentation for system implementations and processes.
• Provide support to end-users and troubleshoot system issues/bugs.
• Optimize and upgrade services to minimize costs and enhance system performance.
• Online training new Clients in QQ and the basic user experience.
  

Skills & Experience

Required:

• At least 2 years of experience in IT technical and operational support.
• Strong knowledge of Zoho applications, including Creator, Desk, and Billing/Subscriptions.
• Hands-on experience with Zoho scripting for workflow automation.
• Experience integrating Zoho apps with third-party systems via APIs.
• Knowledge of API authentication methods such as OAuth 2.0 and API Key.
• Knowledge of collaboration systems (Microsoft Office 365 required, Google Workspace optional).
• Customer support and training online (TEAMs) experience.

• Excellent problem-solving and critical-thinking skills.
  
• Ability to work independently and collaboratively with cross-functional teams.
• Ability to leverage AI tools to increase productivity and efficiency.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication to document and present solutions.

What's in it for you?

• A growing company with an exciting outlook.
• A role with opportunity to grow to your skills.
• Competitive base salary.
• Career development and training opportunities within our evolving business.
• A friendly, family orientated team environment.

Compensation & Benefits

• Base salary circa NZD$60 – NZD$70k

How to apply

Apply on our careers website, at: https://quickquote.hosting.sta...