About us
You’ve probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have – Big Chill Distribution is a leader in the storage and express delivery nationwide of chilled and frozen products, with ten depots strategically positioned throughout New Zealand.
About the Role
We're looking for a Linehaul Supervisor (or Dispatcher) to help manage and support our national transport operations. You'll report directly to the National Linehaul Manager and play a key role in keeping our fleet running on time and our customers happy.
We're looking for a Linehaul Supervisor (or Dispatcher) to help manage and support our national transport operations. You'll report directly to the National Linehaul Manager and play a key role in keeping our fleet running on time and our customers happy.
Our operation is 24 hours, 7 days a week and to achieve the high service level our customers expect, shift work is required for this role.
This is a fast-paced role where no two days are the same. You’ll work closely with drivers, depot staff, suppliers, and customers to make sure our linehaul runs efficiently – with full truck utilisation, timely pickups and deliveries, and a focus on safety and service.
If you love solving problems, making confident decisions under pressure, and working with a great team – this role could be a perfect fit.
What You'll Be Doing
- Overseeing the daily dispatch and coordination of our fleet and drivers
- Ensuring all vehicles leave the depot on time and respond quickly to any schedule changes
- Keeping strong communication flowing between drivers, depots, customer service, and clients
- Working with suppliers to keep freight moving across the country
- Monitoring and improving transport performance to meet service expectations and KPIs
- Building great internal relationships that help drive sustainable growth
What We're Looking For
You’ll bring experience, and the right attitude. Some key skills we value:
You’ll bring experience, and the right attitude. Some key skills we value:
- Great communicator who can connect with drivers, team members, and customers
- Proven background in freight or logistics operations – you know how the transport world ticks
- Strong leadership skills and a knack for bringing out the best in your team
- Solid understanding of Health & Safety regulations (especially around food transport)
- Tech-savvy and open to using new systems to work smarter
- A calm and confident decision-maker who enjoys working in a fast-moving environment
Why Join Us?
We’re a team that values people, safety, and results. We believe in supporting one another, looking out for our team, and celebrating the wins – big or small. If you're driven to deliver, like working with a great bunch of people, and want to grow with a company that's going places, we'd love to hear from you.
We’re a team that values people, safety, and results. We believe in supporting one another, looking out for our team, and celebrating the wins – big or small. If you're driven to deliver, like working with a great bunch of people, and want to grow with a company that's going places, we'd love to hear from you.
The successful candidate will be required to pass a pre-employment drug test, a satisfactory Ministry of Justice check and ACC pre-employment check.