KALGUR & ALLURI LIMITED is a growing business known for serving authentic Indian masala chai and popular Indian street food. We are looking for an experienced Manager to join our team in Auckland and support the continued growth of the business. The ideal candidate will be reliable, organised, and customer-focused, with strong leadership and management skills to ensure smooth and efficient operations.
Key Responsibilities
- Control Efficient Operation of the business: Ensure smooth operations from front-of- house to back-of-house and implement procedures to maintain high service standards.
- Lead Recruitment, Induction, and Training of Employees: Manage recruitment process, and conduct induction and training for the staff.
- Foster High Customer Service Standards: Promote excellent customer service among employees and monitor the feedback on customer service interactions.
- Collaborate with Kitchen Staff for Menu Planning: Work with the Chef/Cooks to plan and update menus.
- Create and Manage Staff Schedules: Develop and maintain staff schedules, address scheduling conflicts and ensure compliance with labour laws.
- Coordinate Weekly Stock Ordering: Identify stock needs and place weekly orders with suppliers and monitor inventory levels to avoid over-ordering.
- Receive Deliveries: Verify deliveries and ensure quality standards are met.
- Handle Daily Banking: Manage cash handling, deposits, and financial records.
- Analyze Weekly Sales & Inventory Reports: Review and analyze reports to identify trends and improvements.
- Ensure a Safe Working Environment: Enforce safety regulations and conduct regular inspections.
- Handle Customer Complaints: Address and resolve customer complaints professionally.
- Provide High-Standard Service: Deliver exceptional service when handling inquiries and needs.
- Manage Budgeting and Financial Transactions: Oversee budgeting and ensure financial targets are met.
- Drive sales through effective promotional and marketing strategies, ensuring offers are clearly communicated.
- Develop operational strategies to optimise resource use, enhance profitability, and support business growth.
- Ensure Compliance with Health Regulations: Ensure compliance with health and safety regulations.
- Assist in Taking Orders: Assist with taking orders during busy periods as needed. Support front-of-house staff and maintain a visible presence.
Required to work for a minimum of 30 hours per week and will be paid between $28 to $34 per hour.
Other requirements for the role:
- Minimum of 1 year of relevant experience or at least a Level 6 relevant qualification.
- Available to work on weekends and late shifts
- Strong teamwork and time management skills
- Physically fit and able to stand for extended periods
- Hardworking and motivated, with a positive attitude
- Excellent organisational and multitasking abilities
- Strong problem-solving skills
- Able to manage confidential and sensitive information with discretion
Job Types: Full-time, Permanent
Pay: $28.00 – $34.00 per hour
Work Location: In person