About New Zealand Couriers
For more than 60 years, New Zealand Couriers has worked tirelessly to offer our customers the best possible levels of service. New Zealand Couriers is Freightways’ flagship brand. With over 1,100 employees, and 550 independent contractors in 25 locations across the length and breadth of New Zealand, we are incredibly proud to be the country’s leading courier company.
For more than 60 years, New Zealand Couriers has worked tirelessly to offer our customers the best possible levels of service. New Zealand Couriers is Freightways’ flagship brand. With over 1,100 employees, and 550 independent contractors in 25 locations across the length and breadth of New Zealand, we are incredibly proud to be the country’s leading courier company.
About us
We are at the beginning of a new wave of digital execution and transformation. We play a significant part in enabling ongoing business strategy and growth. Join us in our mission to create innovative, powerful and resilient digital tools for our customers. An exciting opportunity has become available for a talented Product Manager to join us in our mission.
The Role
- Maintaining deep knowledge and understanding of your customers and users (personas, cohorts, needs, satisfaction, etc).
- Being the company acknowledged expert on how the product works and how users are using it.
- Understanding the various dimensions and functions of the wider business and what objectives or concerns they have with the product (sales, operations, marketing, finance, legal, etc).
- Maintaining knowledge about the industry and domain that your product operates in, including the competitive landscape and industry trends.
- Overseeing the refinement of the product backlog, which includes creating and refining, estimating, and prioritising product backlog items with Product teams.
- Overseeing release planning with key stakeholders and FIS development team.
Technical expertise and experience - Things to highlight in your application
- Experience in customer research and data analysis.
- Excellent influencing, leadership and stakeholder management skills.
- Excellent communication – both written and verbal.
- Passion for great products and experiences.
- Can navigate both big picture and detailed thinking.
- Ability to prioritise ruthlessly and execute confidently.
- Consulting background a bonus.
What’s on offer?
Apart from joining a well-known NZ group highlighting its strengths in the current market, we offer a competitive salary with a centralised Auckland office, free parking, employee share scheme, continuous upskilling and training opportunities (both in house and external).
If you feel you have the ability to work with all stakeholder levels, be a strong advocate for the customer and negotiate between opposing solutions, then we want to speak with you!
Please click apply and follow the registration process for us to get in touch