General information
Description & Requirements
We are looking for someone to join our team of expert cloud specialist solution consultants to work as an advocate for our customers to help them realise their investment in cloud technologies and influence product direction.
As part of our Cloud product teams, you will be a self-starting individual, not afraid to take ownership of a problem, and enjoys working in a collaborative manner. You will work across a wide variety of customer engagements, be an expert in solution development, and support the sales team.
We need someone to build the trusted advisor relationship with our customers, to earn the right to challenge with respect and to position Spark Group cloud products for a winning proposition.
If you can think on your feet and adapt to new requirements quickly always putting the customer first, this is an exciting opportunity to be part of a high performing solutions consulting team within one of the leaders in the New Zealand market.
We are looking to someone who will:
- Be recognised as a subject matter expert in cloud technologies
- Contribute to building sales strategies for customers
- Lead large complex cloud customer engagements
- Effectively coach others within the solution consultant community
- Consult with customers, to discover the critical factors that lead to a successful outcome and customer experience
- Present to customers, and facilitate workshops as required
- Write formal customer response documents, to a high level of competency
- Seek and gain an understanding of a customer's fiscal preferences, cycles and budgets, and challenge these to drive for a win-win outcome
- Work with the Cloud product squad and provide feedback to continually evolve products, offers, and market insights
What experience you'll bring?
- 5 or more years of experience in working in the ICT industry focused on cloud technologies with productivity, networking and /or security services knowledge at a high-level
- Strong presentation skills with an aptitude to communicate and influence a variety of buyer personas
- Experience working on business problems and connecting solutions with great attention to detail and enthusiasm
- Demonstrated the ability to learn functional and critical aspects of a constantly evolving product sets
- Excellent communication skills, and the ability to write clear and concise proposals to an exceptional level of quality
- Ability to instil trust and confidence with others and build a trusted advisor status with your customers and peers
- High level of accountability, and the ability to operate independently
- Proven track record of successful sales wins across large and complex customer engagements
The right candidate will align with the Spark values; We empower, We succeed together, We connect and We are bold. This will enable Spark to deliver solutions that are truly useful to our customers to make our country better and to enrich the lives of New Zealanders.
- Wellbeing - Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.
- Hybrid ways of working - for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible.
- Leave - in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave support and study leave.
- Spark Credit – we provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.
- Spark Share scheme – periodically we offer the opportunity to buy into our share scheme.
- Career development – access to an internal marketplace that connects employees with experiential, on the job learning across Spark.