Company Profile: Flightdeals Limited
Founded in 2018, Flightdeals Limited has been a trusted name in the travel industry, providing exceptional travel solutions to clients worldwide. Our commitment to delivering affordable and seamless travel experiences has helped us grow steadily over the years.
As part of our continued expansion, we are looking to strengthen our team by hiring Travel Agents for our Auckland office. This is a full-time role, ideal for passionate and customer-oriented professionals who can assist a diverse client base with their travel needs.
At Flightdeals Limited, we pride ourselves on offering personalized travel services, competitive deals, and outstanding customer support. Join our team and be part of an exciting journey in the travel industry!
Job Overview:
The ideal candidates will assist clients in planning and booking their travel arrangements, including flights, hotels, transportation, and tour packages. The role requires excellent communication skills, cultural awareness, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Assist clients with travel inquiries, bookings, and itinerary planning.
- Provide travel recommendations based on customer preferences and budget.
- Handle flight reservations, hotel bookings, car rentals, and tour packages.
- Process visa applications, travel insurance, and other necessary travel documents.
- Communicate with airlines, hotels, and other service providers to ensure smooth travel arrangements.
- Address customer concerns, cancellations, and changes professionally and efficiently.
- Stay updated with travel trends, airline policies, visa regulations, and tourism guidelines.
- Promote special travel deals and packages to clients.
Qualifications & Skills:
- Must have minimum 3 years relevant work experience or tertiary qualification
- Strong customer service and sales skills.
- Knowledge of travel booking systems (e.g., Amadeus, Sabre, Galileo) is an advantage.
- Excellent organizational and multitasking abilities.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment.
Benefits:
- Travel discounts and incentives.
- Professional growth opportunities.
- Friendly and multicultural work environment.
Hours of work per week: Minimum 30
Number of vacancies: 4
Job Type: Full-time
Pay: $24.00 – $27.00 per hour
Expected hours: 35 per week
Work Location: In person