UX Content Coordinator

Worker Type:

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Ko mātou tēnei | This is Us 

If you're a strategic thinker with a passion for great customer experience, we have an awesome opportunity for you! Join the BNZ team as our UX Content Coordinator and work alongside a team of content experts who design content for BNZ's digital channels.

We work flexibly, and enjoy an amazing six weeks' annual leave. Wellbeing is a priority at BNZ - we look after each other, both in the bank and in the UX Content team, and you can always bring your whole self to work. This is a fantastic opportunity to work on a wide variety of projects and focus on your development in website content design. 

Mō te Tūranga | About the Role 

We sat down with our UX Content Manager (who you'd report to), and they let us know the following about the role. 

What are 5 day to day tasks the person in this role will complete? 

• Writing, editing, and publishing content on the BNZ website. 

• Looking at website analytics to help make decisions around content. 

• Project and planning meetings with stakeholders and team members. 

• Working alongside UX Content Designers on larger projects, like content optimisations. 

• Peer reviewing content and sharing a good laugh, either in GIFs or in person. 

What's the team culture and environment like? 

The two most important ingredients are fun and passion – we’re a tight-knit crew who love the work we do. We enjoy each other's company, and share lots of coffees, laughs, and Wordles.

What will success look like for the candidate in this role? 

You have a passion for creating user-focused website content with readability, accessibility, and SEO in mind. You're a self-starter who enjoys being busy, looks for learning opportunities, and has excellent attention to detail.

What do we want you to know before you apply? 

You'll be joining a group of very passionate content experts who are always on the lookout for a better customer experience. We're on a mission to destroy acronyms across the bank and make every interaction clearer, faster, and more accessible for our customers.  

What is your favourite thing about working for BNZ? 

I truly believe you'll find New Zealand's friendliest and kindest people here, and you get to bring your whole self to work (no suits needed). 

Why did the last person leave this role? 

They took up a new opportunity within the same team!

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand

This is an exciting opportunity to join us!  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”