Are you looking for an opportunity to showcase your awesome customer service skills? We have full time roles available now in the VIP team!
Mō te Tūranga | About the Role
- Build and develop solid relationships with SkyCity's premier VIP customers
- Assist customers with any booking requests i.e Restaurants, Hotels, travel
- Promote marketing events & activities
- Ensure our customers are gaming responsibly. Proactively monitoring all guests and also acting on continuous play/stay alerts and reports.
Mōu | About You
- A friendly and outgoing person who knows how to go the extra mile
- A strong verbal communicator who is comfortable approaching people & making conversation
- Sensitive and empathetic to other's needs
- Someone who has pride in their appearance with a professional image
- Someone who has a proven track record in customer facing roles
The must-have's:
- The availability to work rotational shifts within a 24/7 operation, particularly over nights & weekends
- Be over 20 years of age
- Have a clear credit history and criminal record
Ngā painga | Benefits
- Meals in our staff cafeteria, starting at $2.50 a meal
- Health insurance through Southern Cross
- Subsidised staff parking
- Free entry to the Sky Tower whenever you want!
- Discounts across our Hotels & Restaurants + third party discounts too
- Opportunities for training and up-skilling within the team and across the business
- Plus MANY more!
So, if this opportunity sounds like one you don't want to miss, then please apply online, we'd love to hear from you!
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.