About nib | Ko Wai Mātou
Join a supportive and dedicated team where you can develop and enhance your career
Great offices located in Auckland’s CBD
Hybrid work environment with the flexibility to work from home and the office
Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance. We believe the 'status quo is death' - we admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our ‘future state’ strategy. Ehara i te toa takitahi (success is not achieved alone) - you will be joining a collaborative, innovative and driven team.
About the role | He Aha Te Tūranga
Join nib New Zealand as an Adviser Operations Administrator and play a key role in supporting our retail and group adviser teams. We’re looking for a motivated, detail-oriented professional to help deliver high-quality administrative and operational support during an exciting period of growth and change.
In this fast-paced and rewarding position, you'll support the Adviser Operations & Transformation Manager by executing critical administration tasks such as new agency setup, adviser support, reporting and operational maintenance. Your work will ensure our adviser-facing teams can focus on delivering exceptional service and growing sales.
This is a 6-month fixed-term contract role with an immediate start, ideal for someone who thrives on structure, teamwork, and operational excellence.
What you'll be doing
Accurately setting up and maintaining adviser/agency records and commission agreements
Managing operational updates across systems including Salesforce and BOA
Supporting advisers with queries related to accounts, compliance, and documentation
Preparing and distributing adviser reporting and maintaining compliance registers
Assisting in reviewing and updating internal process documentation
About you | Ko Wai Koe
Previous experience in an administrative or operations support role
Strong understanding of data, processes and systems interconnectivity
Excellent attention to detail and organisational skills
Experience in financial services or a regulated industry preferred
Positive team player with a proactive, “can do” attitude
Experience in understanding insurance processes
Ideally understand adviser channel processes
If you're ready to step into a role that will challenge and reward you on a daily basis and provide an opportunity to build on your career, then please apply today!
We embrace an inclusive working environment. We are LGBTQIA+, disability and neurodiverse inclusive, and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility, and education are valued to reflect the diversity of the communities in which we operate.
Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment.
www.nib.co.nz
