Are you a seasoned Business Analyst ready to take the next step into leadership? We’re offering an exciting secondment opportunity to lead our team of digital analysts within Energy Services. This is your chance to make a real impact - guiding a high-performing team, shaping digital solutions, and driving customer-focused outcomes.
In this role based in Whangarei or Auckland, you’ll lead a team of analysts while also contributing hands-on as a senior Business Analyst. You’ll play a key role in platform enhancements, backlog management, and continuous improvement initiatives.
- Lead and coach a team of analysts, setting priorities and ensuring high-quality delivery across both BAU and project work.
- Oversee BAU support, managing service requests, ticket queues, and resolving system issues to minimise downtime and disruptions.
- Establish and embed Agile practices, including introducing sprint planning, stand-ups, and retrospectives to support structured delivery.
- Conduct business and systems analysis, including process mapping, workflow design, and requirements gathering.
- Champion continuous improvement, identifying opportunities to enhance performance, customer experience, and platform value.
- Contribute to budget planning, reporting, and business case development.
- Build strong relationships across the business and act as a liaison between stakeholders, vendors, and technical teams.
- A relevant degree (e.g., Computer Science, Information Systems) or equivalent experience.
- Minimum 5 years’ experience in digital teams, with exposure to Agile delivery and DevOps practices.
- Proven leadership experience or readiness to step into a team lead role.
- Strong business analysis skills, process design, and stakeholder engagement.
- Experience with product and service management, application support, and ticketing systems.
- A solid understanding of Energy Services operations and digital platforms.
- Excellent communication and facilitation skills, with the ability to engage both technical and non-technical audiences.
- Ability to operate effectively in a complex business environment and matrix structure.
What’s in it for you?
- Competitive remuneration.
- An in-house well-being programme, a peer support network (Kaitiaki) and EAP services.
- Life Insurance and group discounted medical insurance.
- Commitment to professional growth and development.
- A friendly workplace where people are valued and appreciated.
- Family-friendly events and discounted gym membership along with various retail discounts.
About us:
Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers.
We are one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.
We have over 1,400 staff working together across 16 locations to keep the power on and the lights going for our customers.
Get in touch!
Join us as an Analyst Team Lead and bring your leadership, business analysis skills, and drive for continuous improvement to power smarter outcomes across our Energy Services platforms.
Apply now via #REQ1631.
New Zealand work rights are required for the role.
Pre-employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.
