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Booking Clerk/Administrator - Oncology

Health New Zealand - Te Whatu Ora
Hamilton, Waikato
Full time
2 days ago

  • Waikato Regional Cancer Centre
  • Permanent Full-time - 40 Hours per week - Monday to Friday

About the Role

An opportunity has arisen for a Booking Clerk/Administrator to join the Oncology Service (80 hours per fortnight). Hours of work are 8.00am - 4.30pm Monday to Friday. This role is essential in assisting with the smooth running of the cancer outpatient services.


Key responsibilities:

  • Booking outpatient appointments
  • Attending and departing patients
  • Communication with staff, patients and their families
  • Telephone enquiries and general reception duties
  • Organisation and distribution of patient documentation
  • Maintaining accurate computer records
  • Administration duties as required

About the Service

The Waikato Regional Cancer Centre is located in the metropolis of Hamilton, New Zealand. This unit serves a population of 550,000, has a staff of approximately 120 and comprises of an Oncology Department which includes Radiation Therapy and Chemotherapy outpatient treatment areas, an Inpatient Ward, Palliative Care Service and a Haematology Outpatient Department.


About you

Required skills & experience you will need to be considered for this role:

  • Knowledge and understanding of Te Tiriti o Waitangi
  • Organised, efficient and able to prioritise their workload effectively
  • Exceptional at customer service via the telephone with excellent interpersonal skills
  • Detail oriented
  • Computer literate
  • Familiar with medical terminology
  • A positive team member

Ideally you will have some general reception and customer service experience, have a minimum of 3 years’ experience in the health sector, and have excellent computer and typing skills. If you are a team player who is adaptable with a great sense of humour and warm personality we would like to hear from you.


Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.


How to Apply


All applications must be submitted through our online careers’ portal before 11:59 pm on 29 July 2025. If you have any questions about the role, please contact Shivani Kulkarni at [email protected].


We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job details

Job Reference:
WAI29214

Location:
North Island - Waikato - Hamilton


Job type:
Permanent Full time

Expertise:
Non-clinical - Administration - Administration


Closes:
29-Jul-2025
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