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Duty Manager

SkyCity
Auckland, Auckland
Full time
1 day ago

E pā ana ki a SkyCity | About SkyCity

SkyCity Hotels Group is committed to delivering the best standards of service and product knowledge.

The addition of the luxurious Horizon by SkyCity Hotel brings the total number of hotel rooms across our SkyCity Auckland precinct to nearly 1000 (includes The Grand by SkyCity and SkyCity Hotel). The hotel is directly connected to the NZ International Convention Centre and the SkyCity precinct via air bridges over Hobson Street. The property is truly stunning and working in the Hotel is a team of fantastic individuals who have worked so hard to bring it to life and are now enjoying welcoming our guests.

Mō te Tūranga | About the Role

As the Duty Manager of Horizon by SkyCity you will find yourself working amongst our close-knit front office teams and will be responsible for ensuring every guest experience is exceptional by overseeing and supervising the day-to-day operations of the front desk.

Mōu | About You

We are looking for an energetic and dedicated hotel professional who is proactive and confident with a friendly personality! As this role will cover all shifts including night audit there is a requirement of knowledge of financial management including budgeting, cost control and P&L's. You will have a high level of commitment to providing a professional and memorable guest experience to all our valued customers. You must possess excellent English language skills, with a secondary language being advantageous. As well as;

  • A minimum of 3 years front office large five-star hotel experience essential
  • At least 1 year experience leading a team
  • A strong ability to multitask and great attention to detail
  • Full Driver's License to assist with valet if required
  • LCQ preferred but not essential

Ngā painga | Benefits

  • A supportive, diverse company culture
  • Subsidised medical insurance
  • $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
  • Heavily discounted staff car parking
  • Career progression
  • Discounts at our outlets
  • Free trips for you plus one as many times as you like up the Sky Tower

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.

If you are after a winning career and feel that this is the role for you, please apply online today.

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