Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today.
Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose which pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.
Our Opportunity:
We're looking for an experienced and driven End User Compute Lead to take ownership of Mercury's end-user experience. Reporting to the Cloud & Infrastructure Platforms Manager, this role plays a key part in ensuring our people have access to secure, seamless, and high-performing technology services.
As a strategic contributor and technical leader, you'll design and implement solutions that align with business needs, drive efficiencies through automation, and mentor a high-performing team focused on user experience.
Key Accountabilities:
- Lead and oversee user standard operating environments.
- Communicate operational and support expectations to the design team.
- Collaborate with technology partners and internal stakeholders to deliver exceptional service experiences.
- Promote, support and work to Our Attitude to maintain a High Performance Team.
- Work collaboratively with Technology partners to proactively manage and maintain the operational health and security of the platform within agreed standards and service levels.
- Assist with delivery estimation and risk assessments.
- Ensure alignment with relevant Technology Compliance, Governance and Project Management processes
We are looking for:
- 3+ years' experience building, managing, and deploying standard operating environment images with proven expertise in Microsoft, Citrix, VMware, and AWS technologies.
- Strong technical leadership experience with the ability to effectively engage, mentor, and lead technical teams.
- It is preferred that you have expertise in SCCM, SCOM, InTune Management Tools, and application packaging, with strong knowledge of Directory Services and Cloud Business Productivity Suites.
- Exceptional problem-solving skills with expert knowledge of troubleshooting and root cause analysis processes.
Mercury offers (full benefits are listed on our Career Page):
- Additional 5 days leave per annum (MyDays)
- $400 one off tax-free payment towards setting up your home office
- A diverse workplace where your unique abilities and talents will be recognised and encouraged
- Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
- The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
- Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world
- Discounted health insurance and free life and income insurance
- Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
- Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet
Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.
At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria. If you require assistance or accessibility support from us during the application and selection process, please reach out to [email protected].
A full position description is available below. Applications close 19th June 2025 at 5:00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly. We're currently receiving a lot of interest in this role and may need to close applications earlier than planned. If it sounds like the right opportunity for you, we encourage you to apply as soon as possible.
