Are you a friendly and outgoing person who loves working with people?
Do you have excellent communication skills and enjoy providing exceptional customer service?
We are looking for a receptionist to join our team at Te Puna o Whakaehu to fill one or both of the available shifts for a fixed term period from the end of October 2025 to mid July 2026 to cover parental leave. Casual work will also be available during this time.
The shifts we have on offer are:
- Friday 3:00pm - 7:00pm
- Saturday 1:00pm - 7:30pm
Please let us know if you are only applying for one or both of the shifts.
As a receptionist you will be responsible for greeting, admitting, and orientating patrons in a friendly and courteous manner, projecting a positive public image and ensuring high levels of customer satisfaction. You will also identify customer needs and expectations, provide relevant and accurate information on available products and services, and accurately process and record transactions and sales.
In this role, you will work closely with the Te Puna o Whakaehu Admin Supervisor and Team Leader to ensure uniformity of processes across DCC Aquatics sites. You will also promote and up-sell the sale of swimwear and swim-related products offered for sale in the swim shop.
Key Responsibilities
- Greet and orientate patrons in a friendly and courteous manner
- Accurately process and record transactions and sales
- Provide relevant and accurate information on available products and services
- Work as an integral part of the Te Puna o Whakaehu reception team and wider Aquatic Services Team
- Promote and up-sell the sale of swimwear and swim-related products offered for sale in the swim shop
- Ensure personal and public safety while at work, according to the departments and the Council's health and safety policies, procedures, and systems
Key Requirements
- Excellent communication and customer service skills
- Strong attention to detail and accuracy
- Ability to work as part of a team
- Strong computer and cash-handling skills
- Knowledge of health and safety policies and procedures
Join our team at Dunedin City Council and help us to provide excellent service to the community. If you have the skills and experience we are looking for, please apply now!
Note: due to timeframes we will be interviewing as suitable applicants arise. We therefore encourage your application sooner rather than later.
Job Details
Benefits
Salary/Compensation
Additional superannuation
Career development
Secondment and promotion opportunities
Work/Life balance
Five weeks annual leave, additional paid parental leave, wellbeing support
Make a difference
Support our ambitious carbon zero goals
