At Ballantynes, everything we do is about delivering an exceptional customer experience. That's why our people are everything to us! It's our people and the magic they perform, that brings those exceptional customer experiences to life.
Job Description
We have an exciting opportunity to join the Ballantynes Hospitality team in the role of Tea Rooms Supervisor.
Working with the Hospitality Manager ,you will provide leadership and support to the FOH team creating an environment offering expectational customer service, food and beverage services skills, quality and presentation whilst meeting financial targets and proactively seeking further avenues for growth.
Key responsibilities include:
- Creating exceptional customer experiences
- Maintain the highest standards of food and beverage operations
- Team development and training
- Stock control, purchasing
- Pivotal role in the growth and strategic planning of our iconic cafe
- Strong communication skills and ability to problem solve with confidence and diplomacy
Qualifications
Duty Managers Certificate
Additional Information
You will have proven experience in a managerial role, minimum of one year.
This is a permanent position, working 30 hours per week.
Please note, we will be interviewing candidates during the application period so the role may close earlier than the end date.
Applicants must have current eligibility to work in New Zealand.
